How to ‘Switch Channels’ for Office 2016 ProPlus

Starting with the latest Office 365 ProPlus, we have 3 production channels, namely Current, Deferred and First release for Deferred Channel. Each channel receives features updates, security and non-security updates on different intervals. Consider a scenario the Office 2016 which is installed on the machine as Deferred Channel. Now let’s say, a new feature or fix is introduced on…


“Sorry, there was a problem while trying to connect to your account with error code 0x15” – **UPDATE**

**UPDATE** Our investigation determined that a certificate was recently deployed to replace an expiring certificate; however, we failed to initiate a process to whitelist the new certificate. We’ve whitelisted the certificate to restore service but users may still have a token within their client which is associated with the previous certificate. To resolve the issue,…

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