How do I stay on Office ProPlus 2013?

For Enterprise Customers using Office 365 ProPlus, users will be migrated to the latest version in February of 2016. If you want your users to stay on Office 2013 and continue to receive 2013 security updates, you can delay their migration to Office 2016 ProPlus. Your users will continue to receive security updates for Office 2013…

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Office 365 ProPlus (2016) Couldn't Install error 30029-1007 (0) when trying to install using the Office Deployment Tool (ODT)

Background When you attempt to install Office 365 ProPlus from a local folder using the Office Deployment Tool (ODT) you get the following message: More Information This occurs when you have a relative path specified in the SourcePath the configuration.xml.  For example, your configuration.xml looks as follows: <Configuration><Add SourcePath=".\Office2016" OfficeClientEdition="32" >  <Product ID="O365ProPlusRetail">      <Language ID="en-us" />    </Product>  </Add>  </Configuration> Workaround To workaround…

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Office 365 ProPlus (2016) Couldn't Install error 30015-1007 (123) when trying to download using the Office Deployment Tool (ODT)

Background When you attempt to download the Office 365 ProPlus from the Microsoft content delivery network (CDN) using the Office Deployment Tool (ODT) you get the following message: More Information This occurs when you leave the SourcePath blank in the configuration.xml.  For example, your configuration.xml looks as follows: <Configuration><Add SourcePath=" " OfficeClientEdition="32" >  <Product ID="O365ProPlusRetail">     …

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Office 365 ProPlus User Activations Management

Office 365 ProPlus User Activations Management(Authored by Shubham Gupta, Program Manager) User Management Admin and Global Admin roles can now view and manage users’ O365 ProPlus Desktop Installations. When a user is unable to install office, most likely because they have exhausted their allowed installs; the user would call the IT Admins to help troubleshoot…

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Reset Office 365 ProPlus 2013 and/or 2016 activation state

It’s very common for users to switch devices or for an enterprise company to add/change Office 365 tenants. Another scenario is when enterprise organizations roam licensing/credentials to simplify sign in.  After an Office 365 user activates there are four locations that must be cleared to reset the activation/install to a clean state.    1.  Remove Office 365…


Updating Office 365 Clients from a Network Location

The first step in configuring local Office 365 updating is to download the Office media using the Office Deployment Tool.  See the following article for more information on downloading and installing using the ODT.  Once it has been successfully downloaded, place the media in your desired network share location.  It is imperative that client machines have Read…

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Microsoft Word does not open after adjusting the feature states of Office 2013 applications via MSP

IssueAfter installing Office Professional Plus 2013 with Service Pack 1 from the Volume Licensing Service Center (VLSC) with applications disabled, it has been found that adding the remaining Office applications at a later date using a customized MSP file, created using the Office Customization Tool (OCT), will prevent Microsoft Word from opening or running. Workarounds…

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January 2015 Public Update (PU) for Office 365 ProPlus / Office 2013

We wanted to inform our customers that we will not be releasing the Public Update (PU) for Office 365 ProPlus/Office 2013 this month.  The next PU is planned for February 2015.  For details about the release and version history of PU’s please refer to http://support.microsoft.com/gp/office-2013-365-update/

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