Your IT department made a change that prevents you from syncing this folder. To find out more, please contact your IT department".

When trying to sync with the OneDrive for Business Next Generation Sync Client (OneDrive.exe), you can sign in and choose a location to store files, however, after the “Loading your list of folders” message displays, you receive either of the following error:          Several conditions can produce this error: OneDrive for Business sync is restricted to a particular…

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"An error occurred. Contact your administrator for more information." when attempting to sign into mobile OneDrive

ISSUE: When attempting to sign into the Mobile OneDrive app, you receive an error: "An error occurred. Contact your administrator for more information". RESOLUTION: There are few resolutions to address the issue: RESOLUTION 1:  How to troubleshoot issues that you encounter when you sign in to Office apps for Mac, iPad, iPhone, or iPod Touch…

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"A problem occurred while accessing the Office Document Cache. Do you want to repair this problem?" on a MAC

ISSUE: Receive message "A problem occurred while accessing the Office Document Cache.  Do you want to repair this problem?" when accessing OneDrive for Business on a MAC. CAUSE: Document Cache Corrupted. RESOLUTION:   1.  Close OneDrive for Business 2.  Navigate to the OfficeFileCache and Delete ~/Library/Group Containers/UBF8T346G9.Office/Microsoft/AppData/Microsoft/Office/15.0/OfficeFileCache 3.  Restart OneDrive for Business NOTE:  If you…

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