Demo Scripts for Using Remote Windows PowerShell to Manage Office 365 Now Available

A set of sample scripts that enable users to explore the use of remote Windows PowerShell as a tool for managing Office 365 in general, and Lync Online in particular, are now available on the Microsoft Download Center. Author: Barry Castle, Sr. Product Marketing Manager  Reviewer: Greg Stemp, Sr. Content Developer Product: Lync Online, Office…

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New Lync Online Guided Walkthrough Helps Office 365 Admins Troubleshoot Sign-in Issues

Contributors: Darrin Hanson | Patrick Kelley | Premal Gandhi | Tim Lulofs | Peter Krebs Publication date: November 13, 2013 Product version: Lync Online The Lync Online Sign-in Guided Walkthrough (https://aka.ms/LyncSignIn) offers admins a customized approach to solving Lync Online sign-in issues. The walkthrough—based on a detailed analysis of Microsoft Support cases over the last…

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Lync Online: Guided Walkthrough for Troubleshooting Communication Between Lync Online Users and Their Federated Contacts

Are you looking for help to set up communication between Lync online users and their federated contacts? This guided walkthrough—based on analysis of Microsoft Support cases—walks you through the essential steps. Contributors: Peter Krebs | Patrick Kelly | Tim Lulofs | Darrin Hanson | Premal Gandhi Published: July 18, 2013 Product version: Lync Online To…

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Lync Online Media Port Changes Offer Better Bandwidth Management

Lync Online media ports are now split into three separate categories, giving you much better control over network bandwidth. This article applies to midsized business or enterprise customers with an internal proxy or firewall server. Author: Rob Pittfield, Microsoft Senior Service Engineer Contributor: Patrick Kelley Technical Reviewers: Darrin Hanson | Francois Doremieux | Thomas Laciano…

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Lync Online Users Are Unable to Sign into Lync Mobile Clients Due to Lync Online SSL Certificate Updates

Lync clients on a Windows Phone 7 device (and possibly other devices) are not able to sign in to Lync Server due to a missing root certificate chain for Baltimore root certificates. Check out this article for the step-by-step solution. Authors: Moustafa Noureddine, Microsoft Senior Program Manager Lead | Mark Barringer, Microsoft Service Engineer Published:…

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Lync Supportability Matrix – Features Supported Across Devices and Services

Have you been looking for a complete list of Lync feature availability across Services (On-premises, Office 365, and Lync Online Standalone plan) and Devices (Lync for iPad, Lync Desktop, Lync for Windows Phone)? This matrix covers the following feature areas: Instant Messaging, Presence, and Contacts; Lync-to-Lync Audio, Video, and Media; Federation and Public IM Connectivity;…

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Lync Online: Office 365 Small Business Admins: Action May Be Required to Turn on Lync-Skype Connectivity

Microsoft recently announced the availability of Lync Skype connectivity. If you’re an Office 365 Small Business admin and want your users to be able to add Skype users to their Lync Contacts list, you may need to toggle the External Communications service setting off and then on again. For steps and details, check out the…

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Lync Online: Troubleshooting Lync-Skype Connectivity

With the recent release of Lync-Skype connectivity, Lync unified communications capabilities are now extended to hundreds of millions of Skype users. And there are of course lots of questions. Check out this Lync Online article for tips, tricks, and workarounds for the top questions. Author: Patrick Kelley, Microsoft Senior Technical Writer Published: June 10, 2013…

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Action Needed: Lync Online Certificate Update

As part of an ongoing commitment to security, the Lync team is making a change to the SSL certificate chain, which will require customers and partners to take action before June 1, 2013. Lync Server currently uses the GTE CyberTrust Global Root, and on June 1st will begin using the Baltimore CyberTrust Root. The new…

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