Announcing the Release of the Lync Server 2013 On-Premises Architectures Poster

Author: Ken Withee, Sr. Technical Writer for Lync Server The Lync Server 2013 On-Premises Architectures poster is designed to provide architectural guidance for planning and deployment. The poster contains information about common components of Lync Server, terminology used when planning a deployment, new features, server roles, and an installation overview. In addition the poster contains…

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Virtualization and Stress Testing White Papers for Lync Server 2013 Now Available for Download

Author: Chris Dragich, Sr. Technical Writer, Lync Server Product version: Lync Server 2013   Microsoft has released two new white papers for Lync Server 2013 The Lync Server 2013 Virtualization White Paper provides guidance for planning a Lync Server deployment on virtual servers. As a real-time application, Lync Server requires careful planning when deployed on…

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Lync Wiki: Getting Started with Proposing a Deployment for a Small Lync Implementation

Are you interested in brainstorming a reliable path to deploying a small Lync implementation–with a Microsoft MVP at the helm of the think-tank? Then check out this new wiki post by Microsoft Directory Services MVP, Fabrizio Volpe. Topics include: describing the scenario, determine the design logic, sizing the required hardware, and determining certificate and public…

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VoiceRx: Validating QoS on Lync Endpoints

The purpose of the VoiceRx series is to give you confidence in the audio quality of your Lync Enterprise Voice deployments. In this NextHop blog series, Microsoft IT and the Lync Product Group share their findings from our own corporate Lync deployment. We describe how we measure audio quality and use reporting to monitor the deployment. We…

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Ten Tips (Plus One) for Implementing Lync Server

IT deployments can get complicated in a hurry. Lync implementations are no exception – especially when your needs go past a simple Lync Server 2010 Standard Edition for internal instant messaging and presence. As complexity ramps up the need for planning and documentation become more critical .This article highlights the baseline concepts that will help…

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System Center Advisor for Lync Server 2010

We’re excited to announce that System Center Advisor is now available for Lync! Not familiar with System Center Advisor? Let’s start with some background. System Center Advisor is a cloud service that enables IT pros to assess their server configuration and proactively avoid problems, while helping support staff to resolve issues faster by accessing current…

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Ten Tips For Implementing Lync Server 2010

Recently, I read a phrase that seems like a good starting point for this article: “Lync is easy, it’s the world around that’s complicated.” Anyone who has deployed a unified communications product knows that the real challenge is to make it talk with and integrate into the existing environment. This article delivers ten high-level tips…

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LyncMD: Lync Users Do Not Hear Ringback Tone for Outbound Calls Through PSTN Gateway

The Microsoft Support Team works around the clock to assist customers in troubleshooting issues with Lync Server. In each article in this NextHop series, senior Microsoft Support engineers walk you through a real-life support case, giving an insider’s view into the systematic approach they use to troubleshoot the issue. These incidents are picked based on…

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Lync Server 2010 Response Group Application Frequently Asked Questions

The Response Group application in Lync Server 2010 provides for treatment, queuing, and routing of inbound calls. This powerful Lync Server application allows incoming calls to be routed to groups of agents using hunt groups or interactive voice response (IVR) questions and answers. As Lync Server 2010 Enterprise Voice deployments continue, we’re excited to see…

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