Lync 2010 Best Practices Analyzer Rules Updated

Today the Lync Team is excited to announce an update to the Lync Server 2010 Best Practices Analyzer rules. Author: Puja Gomber Publication date: February 2013 Product version: Lync Server 2010 Lync Server 2010 Best Practices Analyzer rules have been updated. The following are among the new rules that have been added: A rule to…

4

The New Lync Connectivity Analyzer

We are excited to announce the new Microsoft Lync Connectivity Analyzer. This tool will help Lync administrators determine whether the deployment and configuration of their on-premises Lync Server environment meets the requirements to support connections from Lync Windows Store app and Lync mobile apps. Author: Phillip Garding, Microsoft Senior Program Manager Contributors: Rama Krishna Pagadala, Premal…

36

The New Remote Connectivity Analyzer

We are excited to announce the new Microsoft Remote Connectivity Analyzer. This tool is the result of a combined effort by the teams that created the Lync Remote Connectivity Analyzer and the Exchange Remote Connectivity Analyzer. We’ve eliminated OCS and Lync from the name and have a new way to access the website: http://testconnectivity.microsoft.com. The…

9

Troubleshooting Lync Call Quality Locally with Snooper

Have you ever wanted to figure out why a user experienced poor call quality, but didn’t have access to the Lync Sever Monitoring Server reports to dig into the data? This article shows you how to use UCCAPI logging, Snooper, and XML Notepad to log, review, and analyze call data, when Lync Server 2010 or…

10

LyncMD: Troubleshooting Lync Server 2010 Application Sharing – Internal and Remote Scenarios

The Microsoft Support Team works around the clock to assist customers in troubleshooting issues with Lync Server. In each article in this NextHop series, senior Microsoft Support engineers walk you through a real-life support case, giving an insider’s view into the systematic approach they use to troubleshoot the issue. These incidents are picked based on…

5

Lync Server 2013: Download the Latest Bits, VDI, Tools, SDK, and UCMA—October 2012

Check out the latest Lync Server 2013 releases now available in the Microsoft Download Center. Author: Greg Sprigings, Microsoft Senior Program Manager Lead Publication date: October 29, 2012 Product version: Lync Server 2013, Lync Basic 2013 Lync Server 2013 Evaluation Download Microsoft Lync Server 2013 Evaluation Lync Basic 2013 Microsoft Lync Basic 2013 (32 Bit)…

10

How to Automate the New Account Creation Process

During the final stages of a Lync Server deployment, the administrator enables the entire organization for Lync. Typically, he bulk enables current Lync users by piping the get-CSaduser Windows PowerShell command into the enable-CSuser command. When it comes to new hires, however, Lync users are enabled manually from the Lync control panel or they are…

4

Lync Firewall Rules Viewer

Determining which ports to open and what direction to allow Lync Server 2010 traffic to travel through your firewalls is an important task. Lync administrators need to determine firewall rules and provide this information to their security administrator counterparts. Although this information is readily available from Microsoft Lync Server 2010 product documentation library, the Lync…

38

How to Create Visio and Excel Output from a TBXML File

The Microsoft Lync Server 2010 Planning Tool is an interactive wizard that helps you design a Lync Server 2010 topology. The Planning Tool exports topology information as Microsoft Excel files, Microsoft Visio diagrams, and a Microsoft Lync Server 2010 Topology Builder tbxml file. What do you do when you have an existing Microsoft Lync Server…


Troubleshooting Lync Server 2010 with Snooper: Part 4

This is part four of a four-part series that outlines how to use Snooper to troubleshoot Lync Server 2010. In this video, Jigar Dani, a Senior Support Escalation Engineer at Microsoft, uses Snooper to troubleshoot an outbound call failure to a PSTN number. He explains how to analyze log files to determine the root cause…

5