Lync Online: Lync Mobile 2013 Troubleshooting

The Microsoft Support team recently released the following Knowledge Base articles with solutions to four Lync Mobile 2013 issues. Author: Darrin Hanson, Microsoft Technical Readiness Engineer Editor: Susan S. Bradley Publication date: April 16, 2013 Product version: Lync Mobile 2013 The Microsoft Support team released the following Knowledge base articles with solutions to these issues:…


Lync 2013 Mobile Client for Android

The Microsoft Lync 2013 mobile client for Android was released this past weekend. This article discusses some of the key features and links to the download. Author: Andrew Ehrensing, Microsoft UC Solution Architect and Angela Corman, Microsoft Program Manager Editor: Susan S. Bradley Publication date: April 2, 2013 Product version: Microsoft Lync 2013 mobile client…


Lync 2013 Mobile Clients Release: FAQ

The Lync team is excited about the new mobility clients that released for Lync 2013 and has put together this FAQ to answer some of the most frequently asked questions. Author: Kaushal Mehta, Lync 2013 Beta Mobility Lead Technical Reviewer: Dave Howe, Lync 2013 Beta Lead Editor: Susan S. Bradley Published: March 13, 2013 Last…


The New Lync Connectivity Analyzer

We are excited to announce the new Microsoft Lync Connectivity Analyzer. This tool will help Lync administrators determine whether the deployment and configuration of their on-premises Lync Server environment meets the requirements to support connections from Lync Windows Store app and Lync mobile apps. Author: Phillip Garding, Microsoft Senior Program Manager Contributors: Rama Krishna Pagadala, Premal…


White Paper: Delivering Lync 2013 Real-Time Communications over Wi-Fi

The Delivering Lync 2013 Real-Time Communications over Wi-Fi white paper is now available from the Microsoft Download Center. This white paper describes how Lync 2013 communications software on multiple platforms and device types is now validated with voice and video (real-time media) workloads over wireless local area networks (Wi-Fi networks). The guidance and documentation provided…


Lync 2010 Client Authentication

Users have multiple options for login into Lync Server 2010. Users can use Lync 2010, Lync Web App, Lync Mobile, browser connecting to the simple URLs, and Lync Attendee. Each of these clients uses different protocols when authenticating the user to Lync Server. This article dives into the details of how each of these clients…


Configuring Reverse Proxy for Lync Server 2010 Mobility

This article discusses a possible solution for a problem commonly called hair-pinning. Hair-pinning can occur when a request is made by an internal Lync mobile client — in a Lync Server 2010 environments with Lync Mobility Service deployed and enabled for both internal and external users. The solution provided in this article applies to the…


Lync Server Autodiscover and the Lync Windows Store App

Autodiscover, also known by the Domain Name System (DNS) record Lyncdiscover.<domain name> and Lyncdiscoverinternal.<domain name>, provides a way for client applications to locate resources, such as the user’s home pool and request web tickets. Autodiscover is not new to Lync Server. Lync Server 2010 Cumulative Update: November 2011 introduced the Microsoft Lync Server 2010 Autodiscover…


LyncMD: Lync Users Do Not Hear Ringback Tone for Outbound Calls Through PSTN Gateway

The Microsoft Support Team works around the clock to assist customers in troubleshooting issues with Lync Server. In each article in this NextHop series, senior Microsoft Support engineers walk you through a real-life support case, giving an insider’s view into the systematic approach they use to troubleshoot the issue. These incidents are picked based on…


Five Frequently Asked Questions about Lync Server 2010 Mobility Service

In this article, we explore five frequently asked questions about Lync Server 2010 Mobility Service. Because Mobility Service was released only ten months ago, there are still some misconceptions about the service and how to properly configure your Lync Server 2010 environment. We hope this article helps you efficiently integrate Mobility Service into your Lync Server…