Microsoft Lync Server 2010 Resource Kit Tool: Response Group Agent Live

This article offers a scenario to describe the Response Group Agent Live tool. Bob is a part-time Response Group agent. He is currently signed out from the agent group, but sees in the Response Group Agent Live tool that three calls are currently waiting while the other agents are busy serving customers. From within Response… Read more

Lync Server 2010 Control Panel returns the error "Insufficient access rights to perform the operation" when attempting a move user or enable user command

When using the Lync Server 2010 Control Panel to enable or move an Active Directory, directory service domain user for use with Lync Server 2010 the following errors are returned: Active Directory operation failed on “”. You cannot retry this operation: “Insufficient access rights to perform the operation” Publication Date: December 7, 2010 KB Article:… Read more

Change a Pool Database Instance when the Pool Hosts the Central Management Server

Microsoft Lync Server 2010 communications software introduces the Central Management Server role. By design, this server role does not allow you to alter the back-end database that is used by the Central Management store until you move this role to a new pool. This article explains the steps required to make these changes as well… Read more

Haiku #20

Can I use your phone? Of course, but it’s not my phone – It’s everyone’s phone.   We have to admit that the developers responsible for putting together Microsoft Lync Server 2010 were pretty clever. Why do we say that? Well, for one reason, we get paid to say things like that. More importantly, however,… Read more

Microsoft Lync Server 2010 Resource Kit Tool: Error String Display

The command-line tool, CSError.exe, helps troubleshoot event log errors that do not display any descriptive text. The tool attempts to map the error code to a description of the error. When possible, it prints the cause of the error and recommends a resolution. You can download this tool and other Microsoft Lync Server 2010 Resource… Read more

Microsoft Lync Server 2010 Resource Kit: Technical Overview

The Technical Overview chapter of the upcoming Microsoft Lync Server 2010 Resource Kit book provides a technical overview of the product. This chapter is being developed. It describes the overall architecture, new enhancements to the different server roles, and what services comprise each server role. Ports and protocols used by each server role are also… Read more

Haiku #19

I hear the voices But the names remain unknown. I need to press 3.   You know, there are two great things about working at Microsoft. The first is knowing that any day could be the day that you change the world for the better. Have any of our Lync Server PowerShell haikus managed to… Read more

Microsoft Lync Server 2010 Resource Kit Tool: ErrorLogReplayer

For organizations that are subject to compliance regulations, the ErrorLogReplayer tool helps ensure that archiving and call detail recording (CDR) messages that failed to insert into the Archiving or CDR database are inserted into these databases. Administrators can use this tool to make sure all messages are archived in the Archiving and CDR databases for… Read more

Haiku #18

What big eyes you have. And what big … ears … you have, too. Cs Media.   The first time the author of today’s haiku ever saw Internet video, he wasn’t exactly impressed. What he saw, way back then, was a postage stamp-sized window that showed what looked to be a still photo of a… Read more

Haiku #17

No habla Ingles? Time for Set UI culture. Ah: muy bueno.   Granted, you’re probably thinking, “Culture? What would people who write haikus about Lync Server PowerShell know about culture?!?” Well, relax: we’re not talking about that kind of culture, with fine wines and classical music and wiping your mouth on a napkin instead of… Read more