Lync Server 2010 Multitenant Pack for Partner Hosting Deployment Guide Update: July 2012


This article describes updates made to the Lync Server 2010 Multitenant Pack for Partner Hosting Deployment Guide published on July 25, 2012.

Author: Randall DuBois

Publication date: July 30, 2012

Product version: Lync Server 2010 Multitenant Pack for Partner Hosting

After another round of testing and feedback from customer deployments, we've made a few updates to the deployment guide for the Lync Server 2010 Multitenant Hosting Pack.

Sincere thanks to everyone that has provided feedback! We’d like to thank all of the community members active in blogging about the Hosting Pack and answering questions in community forums.

In particular, we’d like to thank the folks at POSTcti  for their continued assistance in improving the product and the documentation.

About the updates

We have made the following updates to the deployment guide.

6.3 Update the SQL Server Databases

Important: This important post-installation configuration step is required after you have configured your Front End Server.

After you configure your Lync Server 2010, Front End Servers, you need to update the SQL Server databases so that they are compatible with the updates applied with the Lync Server Update tool.

To update the SQL Server databases

1. On all Front End Servers, open the Lync Server Management and run the following cmdlet to stop Lync Server services: Stop-csWindowsService

2. On one of the Front End Servers, run the following cmdlet to update the databases:

Install-CsDatabase -Update -ConfiguredDatabases –SqlServerFqdn <SQL Server FQDN>

3. On all Front End Servers, run the following cmdlet to restart Lync Server services:

Start-csWindowsService

In the Known Issues section:

Important information about using the Lync Server Update tool

The Lync Server 2010 Multitenant Hosting Pack is tightly dependent on specific versions of Lync Server 2010 components. Using conventional Lync Server cumulative updates is restricted within the Lync Server Multitenant Hosting Pack environment.
Warning:   Applying any updates to the Lync Server 2010 components included with the Lync Server Multitenant Hosting Pack media will result in an unsupported configuration, and may result in the need to recreate your deployment.

Resolving issues with referral support

There is an issue with referral support for Enterprise Voice that requires you to make the following update to get accurate billing for forwarded, simultaneous ring, and transferred calls. On your Mediation server, update the following file:

C:Program FilesMicrosoft Lync Server 2010Mediation ServerMediationServerSvc.exe.config

Add an <appSettings> section similar to the following, modifying values for your deployment as necessary.

<?xml version="1.0" encoding="utf-8"?>

<configuration>

<appSettings>

         <add key="lync.contoso.com.ReferredBySupported" value="true"/>

         <add key="lync2.contoso.com.ReferredBySupported" value="true"/>

  </appSettings>

<runtime>

    <generatePublisherEvidence enabled="false"/>

  </runtime>

</configuration>

Additional Resources

Lync Server Resources

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Keywords: Lync Server 2010 Multitenant Pack for Partner Hosting; Hosting Pack; Deployment Guide

Comments (12)
  1. Richard says:

    Warning:   Applying any updates to the Lync Server 2010 components included with the Lync Server Multitenant Hosting Pack media will result in an unsupported configuration, and may result in the need to recreate your deployment.

    I think this sentence is less understandable, than it was before. What does this mean:

    a) Applying any updates… meaning the update pack included on the .ISO image as well? I dont think so..

    b) Applying any updates, EXCEPT THAT SINGLE UPDATE FILE located on the .ISO image. Doesn't this wording sound much better than the one above?

  2. Thanks Richard! We are investigating this with the author.

  3. Hi Richard,

    Thanks for taking the time to provide your feedback. Yes, the sentence could be more specific. We apologize for not making it more clear. We will update this in the doc for the next update.

    With sincere appreciation for helping us improve the content,

    Randall

  4. Eddie Worthington says:

    Hi,

    Is there more detail available on why the SQL database update is needed please and also what effect it has on the system?

    Eddie

  5. Hi Eddie,

    The step is required to bring all installed components up to the same version as those installed with the LyncServerUpdateInstaller included with the Hosting Pack.

    When the update installer is run, it updates core components of Lync Server, and drops the updates for SQL files on the server. The cmdlet applies the SQL updates necessary to make them compatible with the core component updates.

    The same step is required for an Enterprise edition deployment when applying cumulative updates, as documented here: support.microsoft.com/…/2493736.

    IMPORTANT: Please do not download and run the update installer linked to on that page. You should only run the update installer that is included with the installation media.

    Some customers have encountered an issue where some Conferencing features do not work after updating the core components without performing the step to update the databases.

    Please let me know if you need more information.

    -Randall

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