The Lync Server Deleteomatic

Have Fun and Delete Things, Too: The All-New Lync Server Deleteomatic     Between the Lync Server Management Shell, the Lync Server Control Panel, and all the assorted Lync Server Resource Kit tools you’re probably thinking, “You know, I already have all the Lync Server management tools I could ever need.” But guess what? If…


Assigning Telephone Numbers to Lync Enterprise Voice Users

To provide the best user experience and prepare for future growth, it is important to use the correct numbering format when assigning phone numbers to users. This article describes how to effectively assign phone numbers to Lync Server 2010 Enterprise Voice users. Author: Thomas Binder and Doug Lawty Publication date: November 30, 2011 Product version:…

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Certificate Expiration Alerting

Microsoft Lync Server and Microsoft Exchange Server utilize certificates to manage encryption and authentication. When certificates expire unexpectedly, network administrators are under pressure to resolve the problem quickly. Fortunately, most trusted Certificate Providers inform customers by email before certificates expire. But what happens when certificates are issued by an internal Microsoft Windows Certification Authority? If…

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On-Premises to Cloud Interoperability with Lync Online and Exchange Online

With the launch of Office 365 and increasing popularity of Microsoft cloud services, questions are surfacing about how to configure interoperability between Lync Server 2010 on-premises deployments, Exchange Online, and Lync Online. A deployment that includes integration between an on-premises deployment and cloud services is known as a hybrid deployment. Author: Randall DuBois Publication date:…

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Mac Users: Download Lync for Mac 2011 Today

Working on a Mac in Office 365 just got better. Lync for Mac 2011 is now available to all Office 365 users who are licensed to use Lync Online. Author: Rory Conway Publication date: November 16, 2011 Lync for Mac 2011 enables Mac users to see their colleagues’ online presence while working in Outlook or…


Enabling Lync Media to Bypass a VPN Tunnel

Many organizations utilize Virtual Private Networks (VPNs) to secure traffic when users are outside the corporate network. VPNs have numerous security benefits, but they can actually degrade the call experience for Microsoft Lync users. This occurs because Lync traffic is already secured. This article explores this common Lync Server 2010 deployment issue, and demonstrates how…

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Users Unable to Join Lync Hosted Conferences from Cisco Unified Communications Manager 8.5

In the past couple of months, we have seen an increase in dual tone multi-frequency (DTMF) issues generated when Cisco Unified Communications Manager v8.5 connects to Lync Server 2010. Lync uses DTMF to signal the conference ID that is required to join a conference. SIP trunk integration with Cisco Unified Communication Manager (CUCM) version 8.5.1.12900-7 is supported…

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Troubleshooting for Lync for Mac 2011 with Lync Server 2010

Microsoft Communicator for Mac 2011 and Microsoft Lync for Mac are two instant messaging (IM) clients that are designed to be used with the Apple operating system in a Communications Server or Lync Server 2010 unified communications environment. This combination of technologies necessitates that the user understands the preliminary steps that are required to get…

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Introduction to SharePoint Online —Lync and Learn Online Session

Do you want to learn more about the Office 365 suite? If so, attend the upcoming event: Lync and Learn – Introduction on How Businesses can Benefit from SharePoint Online. Lync and Learn online sessions are led by Community Grid members and address different Office 365 subjects and scenarios. They are beneficial to anyone who…


Determining the Video Resolution of a Call

A common question I get from customers is how can I determine if I’m in HD mode during a peer-to-peer video call? To get the answer you must analyze call data created by the Lync 2010 client after the call has been completed. Thankfully there are several places to find this information. This article discusses…

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