How to Make Lync Group Chat Client the Preferred IM Client


Now that you have both Lync and the Lync Group Chat client installed, how do you make the Lync Group Chat client the preferred IM client?

When both Lync 2010 and the Lync Group Chat client are installed, by default, Lync is the preferred IM client.

When Lync is the preferred IM client :

  • The user’s IM contacts are not displayed in the My Chat pane. Contacts are displayed on the right side of the Group Chat window, in the contacts pane. When you send an IM to a contact, it relays the request to the Lync client. You cannot send an IM to a contact from within Group Chat.
  • Presence for a contact is shown as offline when they are only signed into the Lync Group Chat client.
  • You can make the Lync Group Chat client the preferred IM client.   

When Group Chat is the preferred IM client:

  • The user’s IM contacts are displayed in the My Chat pane of the Lync Group Chat window. The user can initiate an IM with a contact directly from the Lync Group Chat client—without launching the Lync client or the Contacts Pane. The My Chat pane displays on the left side of the Group Chat client window.
  • Lync presence shows that the Lync Group Chat user is online, even when she is signed in to only the Lync Group Chat client. This behavior was changed with CU8. See KB article 2488155 Your presence status is incorrect if your default IM client is Office Communications Server 2007 R2, Group Chat. 

Perform the following actions to make the Lync Group Chat client the preferred IM client:

1. Add the DisableIM value to the following registry key*. You may need to create the GroupChatConsole and the Permissions keys.  

WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may require you to re-install Windows to correct them. Microsoft cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk.

HKEY_CURRENT_USERSoftwarePoliciesMicrosoftGroupChatConsolePermissions

2. Add the following DWORD value to the Permissions key:

DisableIM

3. Set DisableIM to 0.

Note:   When this registry modification is made, the Group Chat client becomes the preferred IM client.

4. Exit the Lync Group Chat client, and sign back in to see the changes.

Summary

When both the Lync 2010 and the Lync 2010 Group Chat clients are installed, the Lync 2010 client is the default IM client. If needed, you can change the Lync 2010 Group Chat client to be the default IM client.  Setting the Lync 2010 Group Chat client as the default IM client uses the same steps as in Office Communications Server 2007 R2. The exception is that with Lync 2010 Group Chat, the change is included in the communicator.adm file.

Additional Information

To learn more, check out the following articles:

Lync Server Resources

We Want to Hear from You

Keywords: Group Chat, Lync, Preferred

Comments (5)
  1. Marshall Harrison Lync MVP says:

    If I was to write my own Lync client using the Lync SDK could I use this method to make my client the preferred client?

  2. santosh says:

    Hi..Sir i have facing a problem in Active Directory..The Error is Floowing

    C:Usersganesha>gpupdate /force

    Updating Policy…

    User policy could not be updated successfully. The following errors were encountered:

    The processing of Group Policy failed. Windows attempted to read the file \SHCILPROJECTS.COMsysvolSHCILPROJECTS.COMPolicies{31B2F340-016D-11D2-945F-00C04FB984F9}gpt.ini from a domain controller

    and was not successful. Group Policy settings may not be applied until this event is resolved. This issue may be transient and could be caused by one or more of the following:

    a) Name Resolution/Network Connectivity to the current domain controller.

    b) File Replication Service Latency (a file created on another domain controller has not replicated to the current domain controller).

    c) The Distributed File System (DFS) client has been disabled.

    Computer policy could not be updated successfully. The following errors were encountered:

    The processing of Group Policy failed. Windows attempted to read the file \SHCILPROJECTS.COMsysvolSHCILPROJECTS.COMPolicies{31B2F340-016D-11D2-945F-00C04FB984F9}gpt.ini from a domain controller

    and was not successful. Group Policy settings may not be applied until this event is resolved. This issue may be transient and could be caused by one or more of the following:

    a) Name Resolution/Network Connectivity to the current domain controller.

    b) File Replication Service Latency (a file created on another domain controller has not replicated to the current domain controller).

    c) The Distributed File System (DFS) client has been disabled.

    To diagnose the failure, review the event log or invoke gpmc.msc to access information about Group Policy results.

    So plz Provide the Soluction

    Santosh Wasnik

    9326911543

    santoshdwasnik@gmail.com

  3. Petri X says:

    Could you please open the background around Group Chat, why we still have separate client and server packages? At least the client site should be consolidated already, but no…?

  4. knight says:

    can you teach how to make a client like>>> mkyahooclinet.blogspot.com the owner did not finished it. im waiting when will he finish it. thanks

  5. Jacob says:

    Was is the default for Group Chat to pull IM’s into itself any way? This seems really silly. They are different tools for different uses and defaulting to mashing them in together is irritating. Lucky this was useful in reversing this bad behavior but
    as I just helped a user fix this flaw I found another related one. After closing and reopening the Group Chat client all the contacts still showed in Group Chat and when I highlighted and removed them all it also deleted the contacts out of Lync!

Comments are closed.