Microsoft Certified Master (MCM) Program for Office Communications Server 2007

With the recent release of the Microsoft Certified Master (MCM) Program for Office Communications Server 2007 and as the Program Manager responsible for its launch this year I wanted to provide a little more information about the program, its focus and what you can expect should you attend one of the forthcoming deliveries or ‘rotations’…

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Troubleshooting QoE Installation for OCS 2007 RTM

Author: Rob Pitfield Publication date: December 2008 Product version: Office Communications Server 2007 R2 Once the QoE Service is installed and associated with a pool and Mediation Server it should start getting statistics.  You’ll also need to exit Office Communicator or the Live Meeting clients and sign in again to ensure the changes take place. If you…


Unable to download the Address Book

Author: Rob Pittfield Publication date: October 2008 Product version: Office Communications Server 2007 R2 A common issue we see is clients getting an error stating “Cannot Synchronize Address Book”. It looks like this: There are several reasons clients could get this error. One possible reason is the TLS Certificate hasn’t been selected yet in IIS on your…


Direct SIP with IP-PBX in Office Communications Server 2007

What’s changing?With the hotfixes released in August 2008, Microsoft is significantly improving the capability for Office Communications Server 2007 to exchange calls with SIP-based IP-PBX, in particular from Cisco. As a consequence, Microsoft now supports OCS deployments in Direct SIP with IP-PBX between Office Communications Server and specific versions of Cisco Call Manager. This change…


Running Communicator Mobile on a Virtual Machine

If you just want to try Communicator Mobile 2.0 without installing it on your Windows Mobile device, you can use a device emulator running on your desktop computer (or even running the emulator in a Virtual PC on your desktop machine J). This guide will instruct you, how to install all required components and also…

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Office Communications Server 2007 Edge Planning Tool

Author: Miru Gunarajah Publication date: August 2008 Product version: Office Communications Server 2007 R2 The Edge Planning Tool for Office Communications Server 2007 is a tool that takes a user through a set of interview questions regarding the proposed or current edge server deployment. The tool interviews users about their perimeter network settings as well as some…


Determining Health and Wellness of an OCS Deployment – IM and Presence

As an IT Admin, how do you know when end user experience will start to suffer and which Performance Monitor counters should you be monitoring to ensure your users continue to have a quality experience? Also, how would you predict degradation of user experience proactively? Author: Stu Osborn Publication date: July 2008 Product version: Office Communications Server…


Video Conferencing for Masses vs. Personal Telepresence

This week, Cisco introduced its personal telepresence technology to the world and announced their entry into the “market for in-person virtual communications with new endpoints for the personal office and large group meetings”. Author: Moz Hussian Publication date: May 2008 Product version: Office Communications Server 2007 R2 It is great to see Cisco endorsing and supporting video…


Simplifying Enhanced Presence

Author: Ram Ojha Publication date: May 2008 Product version: Office Communications Server 2007 R2 What is Enhanced Presence? OCS 2007 allows its client applications to publish and subscribe to Enhanced Presence information. The enhanced presence infrastructure includes categories and containers. State, note, contact information, or calendar data (e.g. Free/Busy) are examples of categories. Containers are logical buckets…


‘SIP Trunking’ in Office Communications Server

Author: Russell Bennett Publication date: May 2008 Product version: Office Communications Server 2007 R2 In the Office Communications Group (OCG) white paper “Integrating Telephony with Office Communications Server 2007” we stated that “SIP Trunking” was out of scope for that release but was “under consideration” for future releases.  We are always reluctant to commit features to releases…