Policies, Policies, Policies–Online!

Policies, policies, policies –online Author: Collin Hoag – Microsoft Skype for Business Sr. Support Escalation Engineer Creating and managing policies in Skype for Business Online Have you ever had the need to set up policies for your Skype for Business Online users? Did you know that you are able to do this? It can be…


How to collect EXTRA Trace for Exchange UM Issues

  When You are working on issues related to Microsoft Exchange Unified Messaging there may come a Time when you would want to collect Traces on the Exchange UM server for The Unified Messaging component to conduct some deeper troubleshooting. The Below article describes the Process of collecting EXTRA trace specifically for Issues involving Unified…


Policies in Skype for Business online

  Author: Thomas Binder Reviewer: Jens Trier Rasmussen This article is about how policies can be managed for users homed in Skype for Business online.    What are policies? Policies are sets of parameters that determine what users can and cannot do in Skype for Business. Each user has a couple of different polices covering…


Worldwide use of Office 365 Cloud PBX Now Simplified

Today, we’re excited to announce the availability of Skype for Business Cloud Connector Edition.   Cloud Connector Edition makes it possible to connect any existing telephone circuit to Cloud PBX in Office 365 using a single server and minimal configuration.   This allows for the user’s phone capability to be managed out of Office 365 while…


Avoid Meeting Glitches with a Checklist

A few minutes often separates success from failure. Personally the Be Prepared motto has served me well. Every pilot knows not to start their engines before stepping through the pre-flight checklist. The Checklist Manifesto generalized this approach from aviation to complex high value activities like surgery. IT folks usually don’t hold people’s lives in their…


Integrate On Premise Lync or Skype for Business with Office 365 Unified Messaging (UM)

Integrate LYNC/SFB Server on premise with O365 Exchange UM online Author: Mohammed Anas Shaikh Before we get into this, we need to have a basic understanding of what’s happening with voicemail. Below is a Brief Description of what happens in the background when a call is being routed to Exchange UM online for voicemail. How Does…


New Updates Available!

Hi Everyone, The NextHop team wanted to alert everyone to some new updates. See details below, enjoy! We are truly happy to announce that Skype for Business iOS 6.2.5 is now released and is waiting for you: http://aka.ms/sfb_ios_itunes Also released is the Skype for Business Server 2015 CU2 – https://support.microsoft.com/en-us/kb/3061064 Thanks everyone!