How can we help?

Hi!  I’m the Group Program Manager for Microsoft’s Protocol Engineering Team. Our team includes those who bring you Netmon.

We are approaching our Beta of version 3.3. It’s the most exciting protocol analyzer on the planet, in my humble opinion. The team has listened to you and has turned around a quick release with some really compelling features, like auto-scroll, frame commenting, support for WWan capture (mobile broadband), more parsers, API improvements, support for expert plug-ins, and some polish. And, we’re developing parsers now in open source at https://www.codeplex.com/nmparsers.  I’m really proud of our team and my hat is off to them.

But that’s not why I’m writing.

I’m writing to ask, “How can we help?”. If you are a Microsoft enterprise customer, what can we do to help you run your enterprise network more efficiently? What kind of diagnostics or network experts do you need? If you are a web developer, check out the Virtual Round Trip Analyzer developed by the MSN team here.  If you are a developer using our MSDN documentation to build software that interoperates with Microsoft products, how can we help you do that efficiently?

We know that times are tough, and we want you to know that your friends at Microsoft are here to help.  Write me and tell us how.

- Dave MacDonald

DavemacD@microsoft.com

Group Program Manager, Microsoft Protocol Engineering Team