Grow your technical skills with Microsoft Dynamics

Join us on September 11 to learn how to access the Dynamics Learning Portal at no charge to deepen your technical skills, followed by the partner spotlight on the shift in B2B client engagement. Leverage the Microsoft Dynamics Learning Portal Last month, we announced the Dynamics Learning Portal (DLP) is now available at no charge to…

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Microsoft Inspire session recommendations for Dynamics Partners

Now that your travel is booked for Microsoft Inspire, it’s time to build your itinerary. Each year I am impressed by how the schedule builder tool becomes more robust and simpler to leverage. This year’s version is called MyInspire, which was designed based on Partner feedback from the Connect tool. You can easily find relevant…

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Dynamics 365 Connected Field Service

Introduction to Connected Field Service Microsoft Connected Field Service is a framework that provides a gateway from Microsoft Azure IoT Solution Accelerators (formerly Azure IoT Suite) to Microsoft Dynamics 365 for field service. It’s currently deployable from AppSource under the name Connected Field Service Add-on and is free to install. Our product team has invested…

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Come learn about the spring launch for Microsoft Dynamics 365 Apps

We all know how to respond when a prospect, a customer, or even a friend or family asks us, “What is Dynamics 365?” The best way to grab their attention is to explain how Microsoft uniquely delivers a comprehensive, end-to-end approach to business applications—helping you unify data and relationships, build intelligence into your decision making,…

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Join us on April 10 and learn about integrating Dynamics with Azure Cognitive Services and Common Data Service

Introduction for the community call How exactly does one paint like Jackson Pollock? (With a paintbrush?) Noted technologist, Richard Taylor proved that Jackson Pollock was painting fractals 25 years before their scientific discovery. A fractal is a geometric figure, each part of which has the same statistical character as the whole, in which similar patterns…

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Learn how to integrate Blockchain with Microsoft Dynamics 365

Join us for a community call on Tuesday, March 13 to build your knowledge of Blockchain and how to integrate it with Microsoft Dynamics 365. Goal for the community call After attending the call, you will have a better understanding with: What Blockchain is and how it can create new business opportunities Microsoft’s Blockchain strategy…

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How to expand your Dynamics Revenue with Azure Services

Be sure to join us for a community call on Tuesday, February 13 regarding how you can incorporate Microsoft Azure services into your business and increase recurring revenue for your organization. Goal for the community call We look to better enable our partners in expanding their cloud practices to offer a comprehensive solution to their…


New tools to accelerate sales cycles and promote consulting services

Join the January 9 Business Applications Community call to learn about two essential new resources that will help you accelerate sales cycles and promote your consulting apps and services to Microsoft Office and Dynamics 365 customers. Preview the tools below and sign up for the January 9 Community call for an overview and demonstration of…

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Modern Bot Development with Dynamics 365 – part 2 of 2

In my introductory post, I provided a quick overview of CafeX Live Assist and QnA Maker (Preview). Frequently Asked Questions (FAQ) are a common model used in many companies to provide upfront non-interactive customer support. The QnA Maker service gives you the ability to take your existing Company FAQ and create a bot as easily…

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Modern bot development with Dynamics 365 – Part 1 of 2

Introduction to bots on the Microsoft Platform In today’s world it’s important for Dynamics Partners to understand the basics of bot technologies and their business value. Below you’ll see how CaféX, a Dynamics 365 Partner, is leveraging bots to deliver greater value to their customers and grow their business. In this post, I would like…

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