How to expand your Dynamics Revenue with Azure Services

Be sure to join us for a community call on Tuesday, February 13 regarding how you can incorporate Microsoft Azure services into your business and increase recurring revenue for your organization. Goal for the community call We look to better enable our partners in expanding their cloud practices to offer a comprehensive solution to their…


New tools to accelerate sales cycles and promote consulting services

Join the January 9 Business Applications Community call to learn about two essential new resources that will help you accelerate sales cycles and promote your consulting apps and services to Microsoft Office and Dynamics 365 customers. Preview the tools below and sign up for the January 9 Community call for an overview and demonstration of…

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Modern Bot Development with Dynamics 365 – part 2 of 2

In my introductory post, I provided a quick overview of CafeX Live Assist and QnA Maker (Preview). Frequently Asked Questions (FAQ) are a common model used in many companies to provide upfront non-interactive customer support. The QnA Maker service gives you the ability to take your existing Company FAQ and create a bot as easily…

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Modern bot development with Dynamics 365 – Part 1 of 2

Introduction to bots on the Microsoft Platform In today’s world it’s important for Dynamics Partners to understand the basics of bot technologies and their business value. Below you’ll see how CaféX, a Dynamics 365 Partner, is leveraging bots to deliver greater value to their customers and grow their business. In this post, I would like…

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What’s new for US partners the week of December 4, 2017

Find resources that help you build and sustain a profitable cloud business, connect with customers and prospects, and differentiate your business. Read previous issues of the newsletter and get real-time updates about partner-related news and information on our US Partner Community Twitter channel. Subscribe to receive posts from this blog in your email inbox or…


Dynamics 365 Partner Community: Organization Insights for Dynamics 365

User adoption is a very important part of a successful CRM software implementation. We released Organization Insights in Preview with the Fall 2016 release of Microsoft Dynamics 365. It is now fully supported and available for download on AppSource. Organization Insights is a customizable dashboard that will give you visibility into how many people are…


Microsoft Inspire announcements and the Dynamics 365 July update

July has been an exciting month. We, at Microsoft, started our new fiscal year and hosted our worldwide partners at Microsoft Inspire in Washington, DC. Thanks to our partners that joined us! For those that were not able to attend, this blog post and our upcoming community call on August 8 will provide you with…

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Dynamics Partners: Take your business to the next level with expert marketing offers, available until June 30

It’s hard to believe that we’re already halfway through 2017! It’s a good time to evaluate where you are with your marketing resolutions, and perhaps think about engaging expert marketing support from the Microsoft Dynamics Marketing Services Bureau (MSB). These Dynamics-experienced marketers have the skills you need to fill marketing gaps and accelerate the path…


Dynamics 365 Partners: Microsoft Dynamics 365 and LinkedIn Sales Navigator Integration

Welcome to the Dynamics 365 Partner blog series for June. This month, we’ll discuss a topic that many of you have asked us about – the integration of Microsoft Dynamics 365 for Sales and LinkedIn Sales Navigator. This new Microsoft Relationship Sales solution was announced at Business Forward, and will help salespeople deliver better outcomes….

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Five Marketing Services Bureau promotions for Dynamics Partners

With the end of the Microsoft fiscal year coming up at the end of June, we’re increasing our promotion of Microsoft Dynamics Marketing Services Bureau members. In this fifth month of the year, we’re featuring five MSB offers to help you drive a strong close to fiscal year 2017 and to kick off fiscal year 2018 (starting July 1) on a positive note….