By David Branscome, Partner Technical Architect
Over the last couple of months, I’ve received many inquiries from our partners and customers about the direction for Microsoft Teams and Skype for Business. Is Microsoft Teams going to replace Skype for Business? How can Microsoft Teams be integrated into a Skype for Business infrastructure? How can Teams and Channels be configured? How will Teams integrate with existing audio/video systems? I understand how important it is for you to get answers to these questions, so that you can provide guidance to your customers and successfully deliver their projects.
The clouds of confusion are beginning to part on many of these questions this week, thanks to the announcements at Microsoft Ignite, in Orlando, Florida, about Skype for Business merging into Microsoft Teams. “Teams will evolve as the primary client for intelligent communications in Office 365, replacing the current Skype for Business client over time.” – Lori Wright, General Manager for Microsoft Teams and Skype product marketing.
Partners can now go to the Microsoft Teams documentation and practical guidance website to get questions answered and for resources to start planning and deploying Microsoft Teams in customer environments. Below you can find answers to some of the popular questions:
- What are the identity models available for Microsoft Teams?
- How do I put a Microsoft Teams user or team on legal hold?
- How do I manage Guest Access in Microsoft Teams?
- Is there a Customer Success Kit to help me with the rollout of Microsoft Teams?
- How do I troubleshoot issues with Microsoft Teams?
- How do I deploy Microsoft Teams alongside Skype for Business?
The questions above are only technical considerations. Many of your customers would also like to learn about the future of Skype, the licensing implications of moving to Teams from Skype for Business, and cloud video interop with Microsoft Teams. You can point them to the FAQ - Journey from Skype for Business to Microsoft Teams.
Partners and customers will, undoubtedly, have more questions as Microsoft rolls out more features and capabilities for Microsoft Teams, so we’ll keep answering these questions and developing content to help guide you along on this journey.
Sign up for the October 5 partner call
We will discuss Microsoft Teams and the announcements made at Ignite. We’ll talk about what you can do to plan for Microsoft Teams, review some practical use cases for Microsoft Teams, and talk about how to initiate conversations with your customers about Microsoft Teams.
Office 365 and Voice Partner Community