MPN 101: Technical presales assistance and training benefits


by Rami Noujaim, Sr. Manager for Microsoft Partner Technical Services

This is part 2 in a blog series about partner support benefits that are offered in the Microsoft Partner Network. Read Part 1: Know your support options

Partners with a Microsoft Action Pack subscription or an MPN competency receive technical benefits, customized presales assistance, and training as a benefit. Take advantage of the technical resources available to you to differentiate your business and accelerate sales, deployments, and customer usage of Microsoft cloud and hybrid solutions.

Prepare to sell with personalized expert technical guidance

Partners with a silver or gold competency in the Microsoft Partner Network can request one-on-one consultations with Microsoft experts and receive technical guidance for these activities that take place prior to finalizing a sale:

  • Proof of Concept
  • Business value proposition
  • Product feature overview and comparison
  • Request for Proposal (RFP)
  • Technical licensing recommendations

Partners that have used these services have found that they gain a competitive edge in Microsoft cloud solution sales, and can shorten both the overall sales cycle and deployment times after the sale. Microsoft partner, Seepath Solutions, established its technical team’s expertise with Microsoft certifications. Then, with the help of MPN technical presales and deployment benefits, they have shortened their sales cycle, from lead to close, by 25%. And, for Microsoft Azure deployments, they have seen deployment time reduced by 30% on average.

“Leveraging MPN technical trainings and Technical Presales Assistance helped us develop a critical mass of expertise for our customers. We plan to double our workforce to keep up with customer demand.”

Raj Seepath, Owner and Founder of Seepath Solutions

Learn more about technical presales and deployment services

Microsoft Partner Technical Services videos

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Build your technical team’s skills and knowledge

Whether you are getting started with a new product or technology or focusing on customer scenarios, use your technical training benefit to build your team’s presales technical skills and deployment skills. Partners with an Action Pack Subscription or a Silver or Gold competency have access to unlimited, instructor-led technical training webcasts.

The technical training webcasts can help you:

  • Build a repeatable, scalable deployment practice
  • Manage the most common customer presales and deployment scenarios
  • Use your Internal Use Rights (IUR) benefit to grow and manage your business

To see the webcast series that are offered by product, visit the pages below. These webcasts are included in the Hot Sheet, a comprehensive schedule of training courses, webcasts, and calls for the US Partner Community.

Microsoft Azure

Develop or enhance your practice by implementing the most common Azure workloads.

Learn more

Microsoft Dynamics CRM Online

Whether you’re a new or existing Microsoft Dynamics CRM Online partner, find the resources you need to grow your team’s skillset.

Learn more

Microsoft Office 365 and Skype for Business

Find technical services across the customer lifecycle to help enable you to win more Office 365 and Voice deals and accelerate deployment.

Learn more

Microsoft Windows 10 and Enterprise Mobility + Security (EMS)

Learn technical skills for presales and deployment scenarios and expand your capabilities to resolve them.

Learn more

On October 20, join me for a webcast about how to maximize your MPN technical services benefits. In my next guest blog post, I’ll explain our Microsoft Advanced Support for Partners offering and discuss how it can be used to help your cloud business grow.

Sign up for the October 20 support and services webcast

Learn more about Advanced Support for Partners

Oct 20 partner support webcast     MPN 101 Yammer group     US Partner Community online guide

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