by Rami Noujaim, Sr. Manager for Microsoft Partner Technical Services
This is part 2 in a blog series about partner support benefits that are offered in the Microsoft Partner Network. Read Part 1: Know your support options
Partners with a Microsoft Action Pack subscription or an MPN competency receive technical benefits, customized presales assistance, and training as a benefit. Take advantage of the technical resources available to you to differentiate your business and accelerate sales, deployments, and customer usage of Microsoft cloud and hybrid solutions.
Prepare to sell with personalized expert technical guidance
Partners with a silver or gold competency in the Microsoft Partner Network can request one-on-one consultations with Microsoft experts and receive technical guidance for these activities that take place prior to finalizing a sale:
- Proof of Concept
- Business value proposition
- Product feature overview and comparison
- Request for Proposal (RFP)
- Technical licensing recommendations
Partners that have used these services have found that they gain a competitive edge in Microsoft cloud solution sales, and can shorten both the overall sales cycle and deployment times after the sale. Microsoft partner, Seepath Solutions, established its technical team's expertise with Microsoft certifications. Then, with the help of MPN technical presales and deployment benefits, they have shortened their sales cycle, from lead to close, by 25%. And, for Microsoft Azure deployments, they have seen deployment time reduced by 30% on average.
“Leveraging MPN technical trainings and Technical Presales Assistance helped us develop a critical mass of expertise for our customers. We plan to double our workforce to keep up with customer demand.”
Raj Seepath, Owner and Founder of Seepath Solutions
Build your technical team's skills and knowledge
Whether you are getting started with a new product or technology or focusing on customer scenarios, use your technical training benefit to build your team's presales technical skills and deployment skills. Partners with an Action Pack Subscription or a Silver or Gold competency have access to unlimited, instructor-led technical training webcasts.
The technical training webcasts can help you:
- Build a repeatable, scalable deployment practice
- Manage the most common customer presales and deployment scenarios
- Use your Internal Use Rights (IUR) benefit to grow and manage your business
To see the webcast series that are offered by product, visit the pages below. These webcasts are included in the Hot Sheet, a comprehensive schedule of training courses, webcasts, and calls for the US Partner Community.
Develop or enhance your practice by implementing the most common Azure workloads.
Microsoft Dynamics CRM Online
Whether you’re a new or existing Microsoft Dynamics CRM Online partner, find the resources you need to grow your team’s skillset.
Microsoft Office 365 and Skype for Business
Find technical services across the customer lifecycle to help enable you to win more Office 365 and Voice deals and accelerate deployment.
Microsoft Windows 10 and Enterprise Mobility + Security (EMS)
Learn technical skills for presales and deployment scenarios and expand your capabilities to resolve them.
On October 20, join me for a webcast about how to maximize your MPN technical services benefits. In my next guest blog post, I'll explain our Microsoft Advanced Support for Partners offering and discuss how it can be used to help your cloud business grow.