Unable To Capture Lync Client Tracing

Akshay Katti brings us the details of  a recent case where he had to troubleshoot a Lync Online issue where a client stubbornly refused to sign-in!   There are a number of different error messages that an organisation may encounter while signing into Lync Online.  Most of the errors and how to troubleshoot them are…


Lync 2013 Persistent Chat HADR Part Two

PFE Richard Schwendiman  who specialises in Exchange and Lync, recently released some deep dive articles on Lync 2013. We recently highlighted part 1.  For your viewing pleasure, here is part 2! In part 1 of this blog we discussed the architecture and design of Lync 2013 pChat HA\DR components. Now we will discuss how this…


Lync 2013 Persistent Chat HADR–Part One

PFE Richard Schwendiman  who specialises in Exchange and Lync, recently released some deep dive articles on Lync 2013.  Here is part 1.  Take it away Richard! In Lync Server 2013 we introduced greatly improved chat functionality, named Persistent Chat (pChat). Not only is it much improved, but  now an actual role within the topology (no…


A Quick Look At System Center Advisor (SCA)

Summary:  Milad Aslaner, a Microsoft Premier Field Engineer based in Germany, gives us a quick peek at System Center Advisor (SCA), a freely available cloud-based service from Microsoft that enables you to assess your server configurations and proactively avoid problems. As you probably know by now, my passion is around reliability and performance. I just…


5 Things You Need To Know About Lync 2013 Performance and Configuration

Veteran Lync Senior Microsoft Premier Field Engineer Frank White shares his top 5 most common Lync 2013 (and Lync 2010) performance and configuration issues that he’s run into during his many engagements with numerous customers, along with sound advice to help us prevent these issues from occuring. He goes into details about: Quality of Service…


Lync 2013 New Features - IGNITE Roadshow [VIDEO]

Summary:  Tamer Maher El-Sharkawy, one of our esteemed Senior Microsoft Premier Field Engineers, catches up with Lync engineer extraordinaire Doug Deitterick (Microsoft Certified Master in both OCS and Lync) during the Lync 2013 Ignite Roadshow to discuss some of the cool new and improved capabilities in Microsoft’s enterprise unified communications platform. As a PFE (Premier…


How to setup a software PBX to test the PSTN features of Lync Server

Written by Joe Lefort, Senior Microsoft Premier Field Engineer. In my last article, Why You Need To Understand NAT When Setting Up Lync or OCS,  I talked a fair bit about the edge and NAT. I thought this article would be all about the STUN and TURN mechanisms mentioned in that post, but other shinier…


Why You Need To Understand NAT When Setting Up Lync or OCS

Written by Joe Lefort, Senior Microsoft Premier Field Engineer. Microsoft Lync and OCS are fairly easy to set up if all you want to do is have internal IM/presence and conferencing. The moment you decide to open your SIP domain up to the outside world, things take a change for the complex.  Why you might…