How To Make the Most of RAP as a Service Support

Summary:  Bryan Zink, a Senior Microsoft Premier Field Engineers based in the US, dives concisely into the details of what you need to do to make the most of RAP as a Service Support.  Enjoy! Bryan here again to discuss making the most of the support model available for the RAP as a Service offerings….


Keep your Failover Clustering deployment healthy!

Post contributed by Craig Forster, our Premier Field Engineer (PFE) in Denmark. He shares his top tips to keep your clusters healthy – this is based the collective experience of our PFEs, so treat this as the ‘inside scoop’ During the transition from Windows Server 2003 to the newer versions, something new and revolutionary was…


If Exchange Dies, So Does Your Business - The Top 10 Ways to Keep IT Up!

This post was contributed by Rhoderick Milne, everyone’s favourite Canadian-Scottish Premier Field Engineer. Microsoft Exchange Server is the leading messaging platform in the world today, and can be found in SMBs, large enterprises and also behind cloud services of unimaginable scale. Exchange has been with us since its release in April 1996 and from that…


10 Top SQL Server Issues Uncovered By The SQL Server Risk Assessment Program

Our very own editor-at-large by night and Microsoft Principal Premier Field Engineer by day (and night as well!) Arvind Shyamsundar takes us on a tour of some of the top issues detected across Microsoft’s broad customer base by the Microsoft Premier Support SQL Server Risk Assessment Program (a.k.a. SQL RAP) offering. Hopefully this info will help…


PSA: When good clocks go bad!

Mark Morowczynski posted about a developing situation where the public usno.navy.mil time clock jumped back to 2000, and if your DCs were syncing from it, what to do about it. We are seeing some reports that some Active Directory Domain times are reverting to November 2000. So what just happened? I thought the Mayans said…