Field tip: Troubleshooting Outlook stuck on “connecting to Directory”

This tip comes to you from Frank Plawetzki, who is a Senior PFE based in Germany.  He focuses on Exchange and besides other issues deals with performance and monitoring issues. Symptoms Recently I was troubleshooting an issue where the thread that connects to the global catalog (GC) in the Outlook connections status windows was staying…


Windows Server 2003 Rapidly Approaches End-Of-Life, Watch Out For Performance Bottlenecks

Summary:  Still running Windows Server 2003? Besides making the well-advised recommendation of moving to Windows Server 2012, Frank Plawetzki, a Senior Microsoft Premier Field Engineer based in Germany, runs us through how to monitor servers remotely on a large scale, what to look for from a performance standpoint, and digs into some details on how…


What you need to check when Outlook fails to download the OAB

Written by Frank Plawetzki, Senior Microsoft Premier Field Engineer. Throughout the last weeks I have seen two different issues that prevented Outlook clients from downloading the OAB (Offline Address Book). One affected public-folder based OAB distribution and the other affected web-based distribution. I want to provide some hints on things that need to be checked…