Unable To Capture Lync Client Tracing

Akshay Katti brings us the details of  a recent case where he had to troubleshoot a Lync Online issue where a client stubbornly refused to sign-in!   There are a number of different error messages that an organisation may encounter while signing into Lync Online.  Most of the errors and how to troubleshoot them are…


Windows Server 2003: 50 weeks to go

It’s been a great 12 years! But there’s just 50 weeks until Windows Server 2003 Extended Support ends.   End Date: July 14, 2015.   What does that mean for Windows Server 2003? Check out our every-challenge-is-an-opportunity datasheet! If you’re thinking of migration but haven’t got it underway yet, think about targeting Windows Server 2012…


Exchange Server 2013 CU5 Installation Issue

Our resident Exchange expert Frank Plawetzki bei Deutschland takes us through a recent production issue he resolved, and as always the devil is in the details! This week one of the servers we wanted to upgrade with Exchange server 2013 CU5 failed during the prerequisite analysis. The server was running Exchange server 2013 SP1 also…


Why you should avoid manual ‘server hardening’

Sachin Kumar, a Premier Field Engineer from the India team, discusses a very important topic in this post. Many support incidents are actually triggered by non-standard (and sometimes unsupported) settings which are picked from outdated hardening guides. Read on for more details and for information on what NOT to tweak! I was recently helping a…


Business Intelligence with SharePoint 2013 and SQL 2012

Luis Du Solier, our Sr. PFE specialized in SharePoint for LATAM would like to share with you a very detailed article about all the options you have to use Business Intelligence using SQL Server 2012 and SharePoint 2013. When Luis was requested by a customer to discuss all the options, he quickly realized that the…


A strange case of Admin group memberships

After a bit of a break, we are back on the MSPFE blog with a field story yet again. This time, Saji John, a Premier Field Engineer from India describes a strange scenario which he helped troubleshoot. Hello Everyone! My area of expertise is Active Directory. The intent of this blog is to share an…


Checklist : Upgrading to Exchange 2010 from Exchange 2007

Daya Patil, who works as a Premier Field Engineer at Microsoft India, focused on Exchange and Active Directory, presents an exhaustive checklist which she has found to be very valuable in performing version upgrades for Exchange Server. Recently I was doing an upgrade from Exchange Server 2007 to Exchange Server 2010. In this process, I…


Lync 2013 Persistent Chat HADR Part Two

PFE Richard Schwendiman  who specialises in Exchange and Lync, recently released some deep dive articles on Lync 2013. We recently highlighted part 1.  For your viewing pleasure, here is part 2! In part 1 of this blog we discussed the architecture and design of Lync 2013 pChat HA\DR components. Now we will discuss how this…


Lync 2013 Persistent Chat HADR–Part One

PFE Richard Schwendiman  who specialises in Exchange and Lync, recently released some deep dive articles on Lync 2013.  Here is part 1.  Take it away Richard! In Lync Server 2013 we introduced greatly improved chat functionality, named Persistent Chat (pChat). Not only is it much improved, but  now an actual role within the topology (no…


Freeing memory for Hyper-V VMs on Windows 8/8.1

Alexander Miloev takes us through an interesting exercise in tuning the memory for Windows client Hyper-V. Sometimes when I try to start a VM on my Windows 8.1 laptop, I get an error message saying that there is not enough free memory to match the start-up RAM of my VM: On a “normal” Hyper-V server,…