Visualizing Your IT Environment Using Technical Service Maps

Written by Kip Ng, Principal Microsoft Premier Field Engineer. One of the key factors for successful operations is monitoring. The most common questions I get when helping customers plan their monitoring needs are: “How do I know what to monitor?” and “How do I know my system is healthy?” Yes, two very simple questions but…


Beyond Antivirus Software: 7 Additional Ways to Secure a Windows Desktop

Written by Mark Farrugia, Senior Microsoft Premier Field Engineer. Most computer end-users thinks that if they’re running antivirus software then their safe from all the malicious users out on the internet. People feel their antivirus software is the first and last line of defense in the ongoing battle of online security. People feel because they…


PAL 2.0: Tame Perfmon and Simplify Windows Performance Management [PODCAST]

Care of our friends over at Run As Radio, Clint Huffman talks to Richard Campbell and Greg Hughes about Performance Analysis of Logs (PAL) 2.0,  a tool that saves you time by automating the analysis of Windows performance monitor (perfmon) logs. PAL makes the performance counters in perfmon far easier to manage and visualize by…


Creating Custom Performance Reports in System Center Operations Manager 2007

Written by Neil Harrison, Microsoft Premier Field Engineer Recently, I was working with a customer and one of the questions they asked was how to create a new report in Microsoft System Center Operations Manager 2007 (OpsMgr 2007) based on a combination of different performance counters. It seems they had specific requirements given to them…


Automation: Why Laziness is a Good Trait in IT System Administrators

Written by Mark Farrugia, a Senior Microsoft Premier Field Engineer based in Canada. I was once told that the best system administrators are usually the laziest people. I didn’t take that statement seriously until I gave it some thought and started taking into consideration that it does in fact hold some truth. Provided you care…


Securing MS Exchange 2010: Role Based Access Control (RBAC) Simplified

Written by Samuel Drey, a Premier Field Engineer based in Canada. 1. An introduction to the RBAC permissions model Exchange 2010 introduces a brand new permissions model named “RBAC”, meaning Role Based Access Control.  There’s plenty of documentation about RBAC since this is a new and important feature of Exchange 2010, but I did not…


How To Control Applications In Windows 7 With AppLocker

Written by Mark Farrugia, Senior Microsoft Premier Field Engineer For my follow up article to How to use Windows 7 to lock down removable media and keep your computer safe, I would like to discuss another feature within Windows 7 Enterprise and Ultimate editions that both individuals and enterprises can take advantage of – AppLocker….


Documentation: Yes, I know it’s a pain, but it’s needed.

Written by Kip Ng, Principal Microsoft Premier Field Engineer As a Microsoft Premier Field Engineer (PFE), one of our primarily roles is to perform risk assessments on client IT environments. Of course, we always have very well defined scope as in which Microsoft product that we are reviewing. One of the major issues that always…


Microsoft Exchange 2010: Tools for Performance and Scalability Evaluation

Written by Dan Erelis, Microsoft Premier Field Engineer based in Canada. The design of a Microsoft Exchange 2010 infrastructure can be a daunting task. Countless hours are spent evaluating current loads, hardware and disk specifications, IOPS requirements and potential client activity/growth. Once you have achieved your goals in the design phase, testing and qualification of…