Use Microsoft Operations Management Suite to monitor Surface Hubs

Summary: Use the Surface Hub solution to monitor the heartbeat and calendaring of your Microsoft Surface Hub installations.

Good morning everyone. Ed Wilson here. One of the cool things I love about getting to go to a Microsoft campus somewhere, is getting to see all of the latest products and devices first hand. When I lived in Charlotte, it was pretty easy, because there was a decent-sized Microsoft campus there. But now that I am living in Tampa, going on campus is really a special event—like a trip to Disney World for geeks.

The Scripting Wife and I have taken to hanging out at the Microsoft Store. Of course, there is a very real danger about doing that. We recently came home with two brand new Lumia 950 XL phones to prove it. It is a near miss that we didn’t have a Microsoft Surface Hub follow us home. If they had one for sale in the store, it might have been the ultimate impulse buy. Luckily, we have one the office on campus.

The MS OMS Surface Hub solution

In the Microsoft Operations Management Suite, I add the Surface Hub solution from the Solutions Gallery. As shown here, I can find a link to the Solutions Gallery in the left pane of my MS OMS Overview screen:

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When I am in the Solutions Gallery, I am confronted with a lot of solutions:

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I don’t see a search tool, so I scroll along and browse through the solutions. This is a pretty cool way to see what is coming soon, and what other things may be available to me. The solutions don’t appear to be in alphabetical order, but the icons help me find the one I want…it is near the end:

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I click the Surface Hub solution, and it takes me to a Details screen that shows me what the overview panel would look like. It also tells me the capabilities and what I will be able to do. It even tells me the data collected and prerequisites. Way cool. The Details screen for the Surface Hub solution looks like this:

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By the way, this is also where I can uninstall the solution if for some reason I decided I did not need it any more.

When the solution is installed, it appears on my home screen. In the Surface Hub tile, I can see that I have one device:

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I click the tile and I am brought into the Surface Hub Overview screen. It tells me that all of my Surface Hubs are heartbeating and that they are all syncing their calendars. I do not have any wireless or wired projections. This is shown here:

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Like all of the other solutions we have looked at, it is made up of queries. For example, if I select the Availability graph, it takes me to a query and shows my events and records:

EventName=heartbeat Type=DeviceHeartbeat | sort TimeGenerated asc

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There are not a lot of records and not a lot of devices, but this clearly shows that if I had lots of Surface Hubs scattered around, I most certainly could get the status and keep an eye on them. I could even be proactive by setting up alerts so I would know when they are not working. And that is cool.

That is all I have for you today. Join me back here on Monday when I will talk about more way cool #MSOMS stuff.

I invite you to follow me on Twitter and the Microsoft OMS Facebook site. If you want to learn more about Windows PowerShell, visit the Hey, Scripting Guy! Blog. If you have any questions, send email to me at I wish you a wonderful day, and I’ll see you tomorrow.

Ed Wilson
Microsoft Operations Management Team

Comments (1)
  1. Dave says:

    Hi Ed…I just configured a surface hub (added the workspace and primary key via ICD) and then chose the hub solution pack. I did this last Friday but I still dont see the hub show up in OMS. When I look at settings | device management and then OMS I see that the checkbox is selected and my workspace ID is shown…what I dont see is the primary key. Since you have OMS working do you see the primary key under settings | device management | OMS? Or did you have to do anything else for the hub to show up in OMS? One additional note…the exchange and sfb accounts for my hub are on-prem…does that matter?

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