Issue of the week 8/7/2009

  • Article

I have been looking for a good issue to post this week.

So here is a post for all those 8.0 customers looking to upgrade to 9 by the time 8.x for Exchange reaches its end of life at the end of the year.

Mail Queues after an upgrade from 8.0 to 9.x

Symptoms:

After upgrading to 9.x from 8.x Mail on SMTP and Real-time does not flow.

Cause:

8.x did not have the Microsoft scan engine

9.x only comes with the Microsoft scan engine.

On an upgrade the Microsoft Scan engine is not selected. If you incorrectly entered your proxy server address or have an issue pulling down updates you are left with no engines and mail flow is stopped pending updates.

Quick Solution:

Open the Forefront Console and select the Microsoft Scan engine for all scan jobs.

After that you should have mail flow again and you can fix your updating issue.