Cloudmark and Antigen 9.x issues on the weekend of 06/25/11

*Updated to include default folder path for Cloudmark*

If you are having issues with timeouts after updating your Cloudmark engine between Friday and Saturday afternoon this post should help you out.

 

On Friday night we released a Cloudmark engine that had an issue being validated by scan engine test.

This results in a rollback update loop that can cause timeouts and mail flow issues on Antigen 9.x servers.

Forefront Protection for Exchange is not effected by this update.

 

We rolled the engine back this weekend so no new issues should occur,

if you happen to still have the bad engine on your server you will need to delete the Cloudmark engine folder manually and re-download the re-packaged update.

By default the engine folder is located at c:\Program files\Microsoft Antigen for Exchange\engines\x86\Cloudmark

If you are on a cluster the folder would be <clusterdrive>:\AntigenCluster\Engines\x86\Cloudmark

The new update should then download and resolve your issue.

 

Hope that helps.