Keep an eye out for Kaspersky Not updating

  • Article

We have been seeing some Antigen 9.x servers up past rollup-3 that are still not updating to Kaspersky 8.

As of last week, customers still running Kaspersky5 started getting errors during attempted updates.

This is normally due to one or more files being missing in the following directories.

 

%databasepath%\Engines\localenginemapping.cab

%databasepath\Engines\Metadata\universalmanifest.cab

 

Database path is your install path \ Data on a standalone server

or

<drive>:\Antigencluster\Data on a cluster server.

You should have copies of These files in your Antigen install files directory.

If you do not please open a free case to get copies of these files to get Kaspersky up to date.