Light Weight Case Studies…Up-close and Personal With Microsoft.com Operations

A couple of months ago some folks from the Architecture Evangelism group in Microsoft approached us with an interesting idea, they wanted to produce an informal video series that focused on MSCOM Operations. They bill these as “Light Weight Case Studies”, and they have now been completed. They are being formally release on the Skyscrapr…

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MSCOM WebCast Morphed Into PodCast…A Great Idea From A TechEd2006 Customer

While the Microsoft.com Operations team was in Boston two weeks ago presenting at TechEd2006, a customer came up to chat with us. He had a great idea. He said, “I really liked the webcasts that MSCOM has done. I only wish that I could get the audio from those webcasts in a format that I…

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The Platform Update Dilemma…Eat the Dogfood and Maintain Available

While the MSCom Operations team manages 1800+ production servers, hosting over 120 different web properties for internal Microsoft groups (similar to most Ops teams), we also play an important role in helping ship Microsoft system software.  Meaning we deploy several Microsoft system software products (OS, IIS, SQL, etc) before they ship to the marketplace.   In…

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He’s Just Trying to Keep His Hair…The High Availability Bet

We are goaled on our availability and we track this on a daily basis. That being said, our Director of Engineering Operations made a bet with our Sr. Director of Operations (his boss) that www.microsoft.com would have the highest availability at the end of the year (based on publicly available Keynote numbers) when compared to…

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