The 4IR story goes deeper…Untapped potential

Your customers might not realise how much the cloud does for them. If they’re sending emails from the office, catching up on TV at home, or taking photos on their phones, they’ll be using the cloud, and might not even know it. No wonder, then, that when it comes to recognising its potential for their…

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Everything revolves around data

  The power of data is unescapable. As you saw in the last post, it can guide businesses towards what their customers want, to give them a service they won’t forget. But you’ll know that great customer service isn’t the only place data can lead. And the more data your customers build up, the more…

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The 4IR story goes deeper… knowing the modern customer

Our last post talked about security – the foundation everything in your customers’ businesses should be built on. It’s about protecting their internal operations from external factors. And it’s not the only way the outside influences the inside. Customers (your customers’ customers, that is) are a big, diverse, sometimes fickle bunch. And they’re the biggest outside…

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Securing the modern workplace

  “This is an era where every company is becoming a digital business.” That’s Jean Phillippe Courtois, our Vice President. It’s true. Last time, we looked at some of the ways cloud is driving this digital transformation. Multi-device and multi-sense working is one of those changes. It’s the kind of experience your customers get on…

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Three key shifts in digital transformation

Digital transformation is a massive topic. And its importance feels impossible to escape. No wonder, then, that in five blog posts, it feels as though we’ve touched on just a few ways to use technology for change. Things like getting ready for the modern workplace. And the apps and devices customers will be looking for….

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Transforming infrastructure and apps in the next revolution

Previously, we’ve covered the modern workplace, business applications, and data & AI. In this final blog of the series, we look at how IT infrastructure and apps can be transformed to optimise business processes. In the fourth industrial revolution (4IR), the cloud has the power to turn the IT department into a revenue centre, rather…

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The importance of data and AI in the 4th industrial revolution

  So far in this series, we’ve covered both the modern workplace and business applications. This time we look at the role big data and AI. It’s an extremely important topic. Think of data as the currency of the fourth industrial revolution (4IR). In fact, it’s being said that big data plus artificial intelligence is…

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The Fourth Industrial Revolution – part 2

  First, let’s consider the impact of the workplace on employee engagement. The Steelcase Global Report sums it up nicely: “Workers who are highly satisfied with their workplace also demonstrate higher levels of engagement.” In addition: “Highly engaged employees have greater flexibility to make choices about where and how they work.” The rise of the…

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The Fourth Industrial Revolution – making disruption work for you

The Fourth Industrial Revolution. It’s a big topic. Big enough for it to have played a central role in the World Economic Forum’s Industry Strategy Meeting in June, and for it to be a key topic in the UK Regional session at Microsoft Inspire.   But what is the Fourth Industrial Revolution (4IR)? Let’s start…

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