Get Fast + Easy Support with OMS

by Lisa Guthrie – Microsoft Support Engineering If you’ve ever called Microsoft Support to work on an issue on one of your servers, you probably had to send some sort of data to the support professional working your case. Perhaps some event logs, web server logs, a list of patches installed… the list goes on… Read more

Edge Show – Log Management and Other Intelligence Packs in Azure Operational Insights

[NOTE –  Operational Insights is now a part of Operations Management Suite. Learn more at microsoft.com/OMS ] Check out this video to see how System Center Advisor helps Enterprise Operation teams transform machine data and unstructured logs into Real Time Operations Intelligence: https://channel9.msdn.com/Shows/Edge/Edge-Show-114-Log-Management-and-Other-Intelligence-Packs-in-System-Center-Advisor… Read more

‘Feedback’– your Product Team and Community connection in Azure Operational Insights

[NOTE -  Operational Insights is now a part of Operations Management Suite. Learn more at microsoft.com/OMS ] For Azure Operational Insights, we (@msopsmgmt) have enabled a first class community experience that seamlessly blends into the Portal’s look and feel. Once logged on to a Preview account, you’ll notice a prominently placed ‘Feedback’ link on the… Read more

Operations Management Suite Onboarding Troubleshooting Steps

[NOTE –  Operational Insights is now a part of Operations Management Suite. Learn more at microsoft.com/OMS ] This article provides a series of steps and different procedures and known troubleshooting hints for either Operations-Manager attach mode or for Direct Agent. Some sections apply to both, some only to one type of reporting infrastructure (SCOM or… Read more

Are you attending TechEd 2014? Interested in meeting with the OpsMgr Product team?

We wanted to gauge our OpsMgr Customers interest in doing an informal round table discussion with OpsMgr product team to influence the future of this product. If you are planning to attend TechEd 2014 in Houston could you please take this quick survey to let us know. If there is enough interest we will setup… Read more

How to get Knowledge Editing to work in Operations Manager 2012 with Office 2010

If you have tried editing knowledge in OpsMgr 2012 with Office 2010 you are likely to have run into this error “Could not load file or assembly ‘Microsoft.Office.Interop.Word” or as shown in the image below. Working with our support team (Mitch L, Stephen R) we have a temporary work around which works on both x64… Read more

KB: How to troubleshoot Event ID 2115 in Operations Manager

Here’s another new Knowledge Base article we published today. This one goes through some common troubleshooting tips for eliminating Event IDs 2115 in Operations Manager: ===== Symptoms In Operations Manager, one of the performance concerns surrounds Operations Manager Database and Data Warehouse insertion times. The following is a description to help identify and troubleshoot problems… Read more

KB: Configuring the SharePoint 2010 Management Pack for System Center Operations Manager

Here’s another new Knowledge Base article we published today. This one goes through some common tips and troubleshooting for the SharePoint 2010 Management Pack for System Center Operations Manager: ===== Summary This article describes the steps to troubleshoot or configure the SharePoint 2010 Management Pack for the following scenarios: No Access to SharePoint Foundation 2010… Read more

KB: Configuration may not update in System Center Operations Manager 2007

Here’s a new Knowledge Base article we published today. This one talks about troubleshooting an issue where configuration doesn’t update in System Center Operations Manager 2007: ===== Symptoms You may experience one or more of the following symptoms in a System Center Operations Manager 2007 Management Group: Newly installed agents display as "Not Monitored" in… Read more

OpsMgr 2007 R2 now supports SQL 2008 R2 SP1

OM Community, System Center Operations Manager 2007 R2 now supports SQL Server 2008 R2 SP1. Note: We will have the Supported Configuration posted in the next few weeks to make this more official, but feel free to go ahead and install it. Thanks! Nishtha Soni | Program Manager… Read more