Support Tip: OpsMgr web console generates “The Operations Manager web console requires some additional configuration to be fully functional”

~ Keshav Deo Jain | Support Engineer

FIXThe following message may appear when accessing the Operations Manager web console for System Center 2012 Operations Manager:

The Operations Manager web console requires some additional configuration to be fully functional. Without this configuration, many types of views will not be available, Refresh this page after completing the configuration.

image

This generally happens the first time the web console is launched and provides the option to either Configure or Skip.

When the Configure button is clicked, it will download silverlightclientconfiguration.exe and run it to install the certificate issued by Microsoft Code Signing PCA under trusted publisher as shown here:

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However, in some cases the same error message is generated again when launching the web console even though the certificate has already been installed. This occurs despite running silverlightclientconfiguration.exe multiple times and getting the success message shown below. 

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To fix this issue, make sure following registry keys and values exist:

On 32-bit computers


Key

Dword

Value

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Silverlight

AllowElevatedTrustAppsInBrowser

1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Silverlight

AllowLaunchOfElevatedTrustApps

1

On 64-bit computers


Key

Dword

value

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Silverlight

AllowElevatedTrustAppsInBrowser

1

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Silverlight

AllowLaunchOfElevatedTrustApps

1

When configured correctly it should look something like this (example for 32-bit computers shown):

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These two registry values will enable trusted applications to run inside the browser and allow the web console to launch successfully. More details about these keys can be found in the following MSDN document:

How to: Enable Trusted Applications to Run Inside the Browser

Keshav Deo Jain | Support Engineer | Microsoft GBS Management and Security Division

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