Fresh MOF beta materials ready for download on Microsoft Connect!

Our latest collection of beta releases are now available for download. We hope you’ll take the time to preview and provide feedback on these new materials.   These materials will provide organizations with the resources to apply MOF guidance to Microsoft products and technologies. This collection of workbooks, diagrams, and companion guides will help IT…

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New Releases: MOF Management Reviews and MOF Service Mapping guides

After incorporating great feedback from our beta participants, we’re excited to announce that two new guides—MOF Management Reviews and MOF Service Mapping—are available for download. Thanks to those who helped us develop these latest extensions to the MOF core content! Download MOF Management Reviews. Download MOF Service Mapping.   MOF Management Reviews will help organizations…

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Getting Started with MOF Released to Web

Thanks in part to your participation at every stage of its development, a new MOF implementation guide is now available for download. The Getting Started with MOF 4.0 guide is the first step to a more efficient MOF implementation. The guide provides role-and situation-specific guidance, focused on helping users understand where to apply MOF and…

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MOF Action Plan- Redistributing the Workload

The Microsoft Operations Framework (MOF) team is excited to announce the first release in a new series of MOF Action Plans. Download the premier release now: MOF Action Plan- Redistributing the Workload                                                IT pros are faced daily with challenges that require actionable results. We think they’d benefit from bite-sized solutions to those real-life…

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MOF Framework Comparison Guides Released

We’re continuing to extend core MOF content with two new companion guides: Cross Reference ITIL®V3 and MOF 4.0 and Using MOF for ISO/IEC 20000. These guides compare MOF with some of IT’s most widely used service management guidance. They’ll give you:   ·         An overview of IT Service Management (ITSM) and an introduction to the…


MOF 4.0 Now Under Creative Commons Attribution 3.0 License – Freely Adapt MOF for your Business Needs

Hi All, One of the first things people realize when looking at implementing a service management framework, whether it is ITIL, MOF, or another, is that they must not only be adopted but also adapted to your individual organization’s needs.  You have to decide which of the described processes are relevant to your requirements and to…

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The Plan and Optimize Phase of the IT Service Lifecycle

Picking up from the last posting where I detailed our overall approach to the IT Service Lifecycle and briefly discussed the purposes of each of the four phases, today I wanted to drill into a bit more detail into the Plan and Optimize (P&O) phase.  And while names have changed since I originally talked about this phase, then…

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MOF v.4 IT Service Lifecycle Defined

Development has continued at a frenzied pace over the past couple of months on the MOF update and we do have some work to show for it.  But before I present the MOF IT Service Lifecycle, its phases, and our new graphic, I’d like to review a few of our core design principles with you…

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The Operations and Support Phase of the MOF Lifecycle

We have now spent some time talking about IT Governance as well as the Business IT Planning phase of the lifecycle and so I wanted to jump ahead a bit from planning straight into the Operations and Support phase of the lifecycle, with emphasis on the Operations piece.  Please understand that I am intentionally leaving…

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