New Releases: MOF Management Reviews and MOF Service Mapping guides

After incorporating great feedback from our beta participants, we’re excited to announce that two new guides—MOF Management Reviews and MOF Service Mapping—are available for download. Thanks to those who helped us develop these latest extensions to the MOF core content! Download MOF Management Reviews. Download MOF Service Mapping.   MOF Management Reviews will help organizations…

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MOF Framework Comparison Guides Released

We’re continuing to extend core MOF content with two new companion guides: Cross Reference ITIL®V3 and MOF 4.0 and Using MOF for ISO/IEC 20000. These guides compare MOF with some of IT’s most widely used service management guidance. They’ll give you:   ·         An overview of IT Service Management (ITSM) and an introduction to the…


What does IT governance mean to us?

There has been a lot of really good discussion and follow-up commentary around my IT governance posting from last week and so I wanted to provide a little more detail around what we mean we talk about IT governance.  For us, IT governance is a very simple concept with far-reaching implications that impacts everything we…

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Our Mission Statement

Our Mission Statement: Ensure that IT does the right thing at the right time for the right reasons.    Anyone who has ever heard me teach has heard me comment that I have a perhaps odd fascination with mission statements.  I like the fact that something so short and simple, if done correctly, can have…

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Why focus on IT Governance?

You may wonder why a service management framework, or service lifecycle, would be built on the foundation of IT Governance.  After all, governance isn’t one of the sexiest or most enjoyable topics for the average IT pro.  Yet, it can’t be denied that corporate governance is critical for both establishing and maintaining shareholder trust.  And as IT has…

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