New Releases: MOF Management Reviews and MOF Service Mapping guides

After incorporating great feedback from our beta participants, we’re excited to announce that two new guides—MOF Management Reviews and MOF Service Mapping—are available for download. Thanks to those who helped us develop these latest extensions to the MOF core content! Download MOF Management Reviews. Download MOF Service Mapping.   MOF Management Reviews will help organizations…

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MOF 4.0 Foundation Course Now Available for Beta Download

Looking for the tools to deliver effective service management training?   If any of the following statements describe you, we think you’d benefit from taking an early look at the new MOF 4.0 Foundations Course: ·        You deliver service management training. You’ve considered adding a MOF training to your list of offerings, but weren’t sure…

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Start getting the most from your Microsoft technologies with the new MOF Reliability Workbooks

We’re pleased to announce our latest release, a new series of Reliability Workbooks. These initial components of the MOF Technology Library was created to address the important need for guidance on the daily challenges of maintaining and monitoring specific technologies within your environment.  Download the MOF Reliability Workbooks, and start getting the most from your…


Getting Started with MOF Released to Web

Thanks in part to your participation at every stage of its development, a new MOF implementation guide is now available for download. The Getting Started with MOF 4.0 guide is the first step to a more efficient MOF implementation. The guide provides role-and situation-specific guidance, focused on helping users understand where to apply MOF and…

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Beta has released for "Getting Started with MOF 4.0"!

Picture this: you’ve just listened to a captivating presentation on MOF 4.0, and you’re all fired up and ready to get started. This stuff sounds great, makes sense, and could really turn your organization around. You can see all sorts of benefits from improved operations and services. Now what? We posed this question to our…

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Using MOF – Case Studies at Saudi Post

We’re pleased to announce the release of two new case studies sharing a recent MOF success story. Special thanks to Khalid AlHakim for driving this effort. Saudi Post, the official postal service for Saudi Arabia, used Microsoft Operations Framework (MOF) 4.0 to improve business efficiency while lowering operating costs. Service Desk improvements and the creation…

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MOF Action Plan- Redistributing the Workload

The Microsoft Operations Framework (MOF) team is excited to announce the first release in a new series of MOF Action Plans. Download the premier release now: MOF Action Plan- Redistributing the Workload                                                IT pros are faced daily with challenges that require actionable results. We think they’d benefit from bite-sized solutions to those real-life…

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MOF Framework Comparison Guides Released

We’re continuing to extend core MOF content with two new companion guides: Cross Reference ITIL®V3 and MOF 4.0 and Using MOF for ISO/IEC 20000. These guides compare MOF with some of IT’s most widely used service management guidance. They’ll give you:   ·         An overview of IT Service Management (ITSM) and an introduction to the…


Planning for ISO/IEC 20000: A MOF Companion Guide (Open Beta Now Available)

The Microsoft Operations Framework (MOF) team is extending the MOF 4.0 core content with the release of companion guides. These guides are intended to help business and technical decision makers and IT pros perform IT-related activities effectively and cost-efficiently. Each guide applies MOF 4.0 principles to specific activities—making MOF’s guidance even more practical and usable. …

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