Last month we announced the release of our most recent beta materials—thanks to those of you who provided feedback and helped influence their development. We’re now pleased to announce that those MOF materials are available for download!
These materials will provide organizations with the resources to apply MOF guidance to Microsoft® products and technologies. This collection of workbooks, diagrams, and companion guides will help IT pros offer services that run smoothly and deliver expected value.
Download new MOF resources:
The MOF/Microsoft products companion guide bridges the gap between high-level service management processes and real-world application by clearly outlining how to apply MOF concepts using Microsoft products. The best practices outlined in this guidance will help facilitate collaboration between IT process and IT technology professionals, and make it easier to achieve improved service management outcomes in a timely manner. Learn more.
Diagrams of MOF Management Reviews, which summarize the concepts outlined in the corresponding guide, are intended to help organizations ensure that their IT services are on track to deliver expected value. The colorful graphics logically put the goals, process flow steps, key terms, outcomes/metrics, and role types of each management review into context. The visual representations provide the knowledge to help management set goals, evaluate progress, and confirm results. Learn more.
The reliability workbooks present hands-on tasks that you can fine tune to meet the goals of your organization and the technologies that you use. Learn more.
Tell us what you think!
As always, we’d like your honest and constructive feedback: Please send your comments to MOF@microsoft.com.