MOF and Service Management at Microsoft

Your home for discussion of Microsoft Operations Framework (MOF) and IT service management

New MOF Guide—Now Available for Download

The Microsoft Operations Framework team is pleased to announce that the Managing and Operating a...

Author: Jerry Dyer Date: 07/16/2012

MOF in Multiple Languages

Did you know that MOF materials are also available in Spanish, Portuguese, Russian, and Japanese?...

Author: Betsy Norton-Middaugh, MOF Team Date: 05/25/2011

Get to work with the updated MOF Quick Start Kit for IT Pros

The MOF IT Pro Quick Start Kit has been updated with new materials and references to the latest MOF...

Author: Betsy Norton-Middaugh, MOF Team Date: 04/25/2011

Apply MOF guidance to Microsoft products and technologies

Last month we announced the release of our most recent beta materials—thanks to those of you...

Author: Jerry Dyer Date: 07/27/2010

Corrected URL for MOF beta materials on Microsoft Connect

The previous post about the latest MOF beta package had the incorrect link. Try this one instead....

Author: Jerry Dyer Date: 06/28/2010

Fresh MOF beta materials ready for download on Microsoft Connect!

Our latest collection of beta releases are now available for download. We hope you’ll take the...

Author: Jerry Dyer Date: 06/25/2010

Use new MOF guidance to facilitate organizational improvement

We’re pleased to announce our latest releases—a collection of workbooks, guides, and...

Author: Jerry Dyer Date: 06/15/2010

Accelerate your transition to the Dynamic Datacenter with MOF

We’re excited to announce the release of new materials centered on service management of the...

Author: Don Lemmex Date: 06/10/2010

New MOF workbooks, guides, and action plans for organizational improvement now available for beta download

We’re pleased to announce that new MOF materials are now available for beta download. We designed...

Author: Betsy Norton-Middaugh, MOF Team Date: 05/06/2010

Latest MOF Reliability Workbooks now available for download

In January of this year we unveiled the new MOF Technology Library, which was created to address the...

Author: Betsy Norton-Middaugh, MOF Team Date: 04/28/2010

New Releases: MOF Management Reviews and MOF Service Mapping guides

After incorporating great feedback from our beta participants, we’re excited to announce that two...

Author: Don Lemmex Date: 04/07/2010

MOF 4.0 Foundation Course Now Available for Beta Download

Looking for the tools to deliver effective service management training? If any of the following...

Author: Jerry Dyer Date: 03/02/2010

Start getting the most from your Microsoft technologies with the new MOF Reliability Workbooks

We’re pleased to announce our latest release, a new series of Reliability Workbooks. These initial...

Author: Betsy Norton-Middaugh, MOF Team Date: 01/20/2010

Getting Started with MOF Released to Web

Thanks in part to your participation at every stage of its development, a new MOF implementation...

Author: Jerry Dyer Date: 12/03/2009

Beta has released for "Getting Started with MOF 4.0"!

Picture this: you’ve just listened to a captivating presentation on MOF 4.0, and you’re all fired up...

Author: Don Lemmex Date: 11/05/2009

Validate organizational release readiness for Windows 7 with the new MOF Action Plan

Ready for Windows 7? Let us help. We introduced a new series of MOF Action Plans earlier this year...

Author: Betsy Norton-Middaugh, MOF Team Date: 10/22/2009

Using MOF - Case Studies at Saudi Post

We’re pleased to announce the release of two new case studies sharing a recent MOF success story....

Author: Don Lemmex Date: 10/06/2009

MOF Action Plan- Redistributing the Workload

The Microsoft Operations Framework (MOF) team is excited to announce the first release in a new...

Author: JoeCoulombe Date: 07/30/2009

MOF Framework Comparison Guides Released

We’re continuing to extend core MOF content with two new companion guides: Cross Reference ITIL®V3...

Author: Betsy Norton-Middaugh, MOF Team Date: 06/01/2009

Planning for ISO/IEC 20000: A MOF Companion Guide (Open Beta Now Available)

The Microsoft Operations Framework (MOF) team is extending the MOF 4.0 core content with the release...

Author: jasono Date: 05/03/2009

Planning for Software-plus-Services: A MOF Companion Guide (Now Available for Download)

The MOF team has released a new guide, Planning for Software-plus-Services: A MOF Companion Guide....

Author: jasono Date: 05/03/2009

Moving On....

I realize the MOF blog has been quiet recently and I wanted to let everyone know why. As the Quick...

Author: jasono Date: 03/26/2009

MOF IT Pro Quick Start Kit Now Available for Download

The MOF team has recently released a new tool to get you up and running with MOF 4.0. The MOF IT Pro...

Author: jasono Date: 03/26/2009

Companion Guides: IT Compliance & Software + Services

I've received several follow-up e-mails asking where the Companion Guides can be found and two of...

Author: jasono Date: 12/10/2008

MOF 4.0 Now Under Creative Commons Attribution 3.0 License - Freely Adapt MOF for your Business Needs

Hi All, One of the first things people realize when looking at implementing a service management...

Author: jasono Date: 09/12/2008

Announcing: The Release of Microsoft Operations Framework 4.0 and the new MOF Online Forums

Hi all. I wanted to let everyone know about two exciting announcements. At MMS, the MOF team has...

Author: jasono Date: 05/02/2008

MOF PM position filled

I wanted to let everyone know that at this time we are no longer looking to hire another Program...

Author: jasono Date: 04/18/2008

Looking to hire a MOF Program Manager

We currently have an immediate need for a MOF PM to join the team here in Redmond, WA. I have posted...

Author: jasono Date: 03/12/2008

Project Hana (MOF v4) updates Beta Release

The Frameworks team continued its journey along the winding road to Hana by releasing a significant...

Author: jasono Date: 02/11/2008

MOF Update = Project Hana

The MOF Update has now moved into the earliest stages of our beta / Request for Comment period and...

Author: jasono Date: 01/30/2008

The Plan and Optimize Phase of the IT Service Lifecycle

Picking up from the last posting where I detailed our overall approach to the IT Service Lifecycle...

Author: jasono Date: 11/25/2007

MOF v.4 IT Service Lifecycle Defined

Development has continued at a frenzied pace over the past couple of months on the MOF update and we...

Author: jasono Date: 11/14/2007

We now resume our regularly scheduled broadcasts

I wanted to apologize for the perhaps disturbing lack of posts over the previous several weeks, but...

Author: jasono Date: 11/14/2007

Temporary Interruption to the Regularly Scheduled Broadcast

Since I had promised a quick follow-up posting to the Operations and Support blog from last week, I...

Author: jasono Date: 09/14/2007

The Operations and Support Phase of the MOF Lifecycle

We have now spent some time talking about IT Governance as well as the Business IT Planning phase of...

Author: jasono Date: 09/06/2007

The Purpose of IT Business Planning in the New MOF

IT business planning is an increasing important topic in the world of today's IT professional. We...

Author: jasono Date: 08/24/2007

Announcement: Windows Vista Service Lifecycle Management now available!

For a slight change of pace, I wanted to let everyone know that today we have officially released...

Author: jasono Date: 08/20/2007

What does IT governance mean to us?

There has been a lot of really good discussion and follow-up commentary around my IT governance...

Author: jasono Date: 08/16/2007

Our Mission Statement

Our Mission Statement: Ensure that IT does the right thing at the right time for the right reasons....

Author: jasono Date: 08/14/2007

Who is the audience?

Today someone posed the rather straightforward question of who is the true audience for MOF, and why...

Author: jasono Date: 08/10/2007

Why focus on IT Governance?

You may wonder why a service management framework, or service lifecycle, would be built on the...

Author: jasono Date: 08/09/2007

Welcome to the conversation

One of the goals I had when I first came to the Frameworks team at Microsoft was to open up the...

Author: jasono Date: 08/09/2007