Tech support scams: Trends and techniques

Millions of users continue to encounter technical support scams. Data from Windows Defender SmartScreen (which is used by both Microsoft Edge and Internet Explorer to block malicious sites) and Windows Defender Antivirus show that some three million users are subjected to these threats every month. In addition to being rampant, technical support scams continue to…

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Breaking down a notably sophisticated tech support scam M.O.

The cornerstone of tech support scams is the deception that there is something wrong with your PC.  To advance this sham, tech support scams have long abused browsers’ full screen function. Coupled with dialogue loops, the pop-up messages that just won’t go away, and the spoofing of brands like Microsoft, tech support scam websites can…

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Beware of Hicurdismos: It’s a fake Microsoft Security Essentials installer that can lead to a support call scam

Wouldn’t it be a shame if, in trying to secure your PC, you inadvertently install malware and run the risk of being scammed? We recently discovered a threat detected as SupportScam:MSIL/Hicurdismos.A that pretends to be a Microsoft Security Essentials installer. Microsoft Security Essentials is our antimalware product for Windows 7 and earlier. In Windows 10…

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