IDC – The Hidden Costs of Information Work – get the article here and MS Commentary!

So in many of the Search posts I have written I refer to a whitepaper by IDC called 'The Hidden Costs of Information Work', we cannot give this to you for free unfortunately for IDC licensing reasons - but for those who do wish to review it, IDC make it available here:

There is some good commentary from Kevin Johnson the Co-President, Microsoft Platforms & Services Division (not to mention a cheesey photo :-)) here:


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