Still Seeking Resolution to Search Competition Issues

Posted by Dave Heiner
Vice President & Deputy General Counsel, Microsoft

Two years ago, Microsoft applauded the U.S. Federal Trade Commission and the European Commission when they opened their antitrust investigations into Google’s business practices. We believed then, as we do now, that the future of competition in search is at stake in these investigations. This is important not just for Microsoft, but for the thousands of smaller companies whose businesses depend on a competitive search marketplace. That is why so many companies have made their concerns about Google’s misconduct known to regulators on both sides of the Atlantic.

The European Commission has stated publicly that Google must address four areas of concern regarding its business practices, or else it will face enforcement action. We understand that the European Commission and Google are working toward a binding, enforceable legal order that would address these competition law concerns. Meanwhile, in the United States, news reports have stated that the FTC may close its investigation if Google merely makes certain “voluntary commitments” to reform its behavior. Separately, news reports suggest that Google will finally agree to live up to its promises to make its standard essential patents available to all on reasonable terms. Unfortunately, this agreement appears to be less demanding than the pledge the U.S. Department of Justice received from Apple and Microsoft nearly a year ago.

You might think that Google would be on its best behavior given it’s under the bright lights of regulatory scrutiny on two continents, particularly as it seeks to assure antitrust enforcers in the U.S. and Europe that it can be trusted on the basis of non-binding assurances that it will not abuse its market position further.

However, as we enter 2013, that is not the case. Here’s just one example: We continue to be dogged by an issue we had hoped would be resolved by now: Google continues to prevent Microsoft from offering consumers a fully featured YouTube app for the Windows Phone.

We formally raised this concern almost two years ago with the European Commission. (See “Adding our Voice to Concerns about Search in Europe,” Microsoft on the Issues, March 30, 2011.) Subsequently, we’ve discussed this matter with the U.S. Federal Trade Commission, which also is investigating Google’s misconduct.

As we wrote at the time, these restrictions are just one example of where we believe Google is impeding competition in the marketplace:

“[I]n 2010 and again more recently, Google blocked Microsoft’s new Windows Phones from operating properly with YouTube. Google has enabled its own Android phones to access YouTube so that users can search for video categories, find favorites, see ratings, and so forth in the rich user interfaces offered by those phones. It’s done the same thing for the iPhones offered by Apple, which doesn’t offer a competing search service. 

Unfortunately, Google has refused to allow Microsoft’s new Windows Phones to access this YouTube metadata in the same way that Android phones and iPhones do. As a result, Microsoft’s YouTube “app” on Windows Phones is basically just a browser displaying YouTube’s mobile Web site, without the rich functionality offered on competing phones. Microsoft is ready to release a high quality YouTube app for Windows Phone. We just need permission to access YouTube in the way that other phones already do, permission Google has refused to provide.” 

Despite government scrutiny, Google continues to block Microsoft from offering its customers proper access to YouTube. This is an important issue because consumers value YouTube access on their phone: YouTube apps on the Android and Apple platforms were two of the most downloaded mobile applications in 2012, according to recent news reports. Yet Google still refuses to allow Windows Phone users to have the same access to YouTube that Android and Apple customers enjoy. Microsoft has continued to engage with YouTube personnel over the past two years to remedy this problem for consumers. As you might expect, it appears that YouTube itself would like all customers – on Windows Phone as on any other device – to have a great YouTube experience. But just last month we learned from YouTube that senior executives at Google told them not to enable a first-class YouTube experience on Windows Phones. 

Google often says that the antitrust offenses with which it has been charged cause no harm to consumers. Google is wrong about that. In this instance, for example, Google’s refusal deprives consumers who use competing platforms of a comparable experience in accessing content that is generally available on the Web, almost all of which is created by users rather than by Google itself. And it’s inconsistent, to say the least, with Google’s public insistence that other competing services, such as Facebook, should offer Google complete access to their content so they can index and include it on their search site. 

Google dismisses these concerns as little more than sour grapes by one of its competitors. But the reality is that consumers and competitors alike are getting “scroogled” across the Web on a daily basis from this type of misconduct. 

Hopefully, Google will wake up to a New Year with a resolution to change its ways and start to conform with the antitrust laws. If not, then 2013 hopefully will be the year when antitrust enforcers display the resolve that Google continues to lack.

Comments (103)

  1. Anonymous says:

    Yeah, like I would listen to someone who sues for patents in Linux (!) and takes money from andoroid manufacturers for using patents like "add a phone number to the contacts by long-pressing it".

    Microsoft = patent troll!  It's a shame, it used to be tech company with some jewels like COM (CORBA done right), AJAX (thank IE 5.5, and the web outlook team for that), dotnet (java done right and agile-ly, think were it would have been today if it was TRULY open. think dotneters and weep).

    Most, if not all, presenters on youtube and vimeo about programming, web, startups, nodejs, nosql DBs, what not, USE MACS. Most users of tech-related sites like arstechnica, USE CHROME. Startups pretty much settled on POSIX. Show me sites on the alexa 100 using Windows servers.

    Now, please don't replay if it's along the lines "Microsoft is doing it legally" or "defending it's IP". That's BS. No true developer who likes programming and computers would say that.

    Microsoft, leave the high-tech world alone. Compete with technology, not patents.

  2. Anonymous says:

    Microsoft needs to watch these comments more closely.  When you see someone who posts multiple irrational and vitriolic responses to the comment of another, nip it in the bud.  Otherwise it is much like bringing guns into a house containing a mentally ill teenager and expecting bad things won't happen.

  3. Anonymous says:

    Your complaint lacks sufficient detail to know where the blame lies.  Describe EXACTLY what you want, why you believe this data should be available, and give specific examples of other devices that do have access.  Lawyers seem to love to be non-specific when they know they don't have a leg to stand on.

    Given the low penetration of WP devices, it is hard to expect Google to commit resources and effort to support them.  Perhaps Microsoft should instead demonstrate its ability to write software and invest the resources and effort instead?  Perhaps it's more fun simply to whine.

  4. WP7 says:

    Does Google prevent you from delivering Portico to unlocked phones too?

  5. Demba says:

    Why does Microsoft not develop Microsoft Office for Linux ????

    You don't think it has anything to do with Windows Phone pathetic 2% market share and is not viable to spend development costs on a minuscule market ??

    There is no YouTube app for Bada which has more market share than WP, so yes definitely sour grapes.

    Maybe MS should spend more effort on actually improving their crap-ware than attacking competitors…………….

    Microsoft crying about anti-trust…….oh the irony………….

    PS If you want to talk competition when are you going to allow OEM's to sell bare computers with the windows tax I have no use for ?????

  6. abtix says:

    treat google as second class on windows 🙂

  7. Viipottaja says:

    @demba, unless I misunderstood, MS is willing to develop a full blown YouTube app for WP. Why would Google not allow it? What would be the cost to Google/YouTube for allowing that, regardless of WP market share?

  8. BIGBENWP says:

    #demba Google treat Microsoft like crap, and you comment here trash talking Microsoft of how its runs it company. you need to f off, then, if you don't like Microsoft tuff, there here to stay in the tech world like it or not, with Steve Ballmer or without Steve, Microsoft is here to stay, so you need to shut up, and take a look on how pathetic Google, it does not matter on marketshare, its about users having the same experience like everyone else who uses youtube.

  9. BIGBENWP says:

    @Demba no company cares about Linux, theres no place in Linux for profit software making. so shut up, bada is dead by the way, WP taken marketshare and its marketshare is 5% today, their crap-ware is better than google bloatware crap on the android devices, Microsoft improves their services and focus bring services to rivals, without problems unlike bitchy gOOGLE. SO SHUT YOUR UGLY TRASH MOUTH!! WE DONT NEED TROLLS LIKE U.

  10. Jelly says:


    Microsoft is not asking Youtube to develop the apps.

    Just to allow Windows Phone access to Youtube similar to the access that iPhone developers have been getting.

    Disallowing Microsoft (and RIM) the same acces as android and iphone developers

    This case is similar as how Microsoft was forced in antitrust cases to allow fair access to Windows file servers and Exchange mail servers by opening their protocols or similar to opening up the MS Office binary and Office open XML fileformats.

    If Micrsoft would take severely limit access to Exchange servers from Android phones making android phones useless in most commercial mail environments they would certainly get in trouble with the antitrust autorities.

  11. Saqr says:


    Microsoft isn't asking Google to go out of its way to support YouTube, it's just asking for the necessary APIs so that it (i.e. MSFT) can release a high quality YouTube app for WP users. Facebook permitted Microsoft for the FB app on WP, why not Google with YouTube? Heck, Microsoft even let Google sit as a default search option for IE10 on WP8 and on the PC, and search is a highly important revenue generator for Google.

  12. BIGBENWP says:

    @Demba the old closed Microsoft is gone, your wrong about taxes on PC, wrong, Microsoft and OEMs have their share, like it or not, its business, that's how you make profit in the business world, in an well established platform WINDOWS, is profitable to Microsoft software business, so you need to shut up and read some business Books, ignorant fool. THATS HOW MICROSOFT DO ITS BUSINESS TUFF. QUALITY PRODUCTS (WINDOWS) OVER QUANTITY JUNK (LINUX FUTURE). 0.1% marketshare because no average person uses pc knows Linux is, how to use it. Windows 90% market because it just works as a PC. like it or not.

  13. Lols says:

    @BIGBENWP No company cares about Linux, and No company cares about Windows Phone.

    Deal with it. You have access via the mobile site, and thats why Google won't be forced to create API's for Microsoft. Google is handling this with impeccable precision. Microsoft and Windows Phone will be strangled off from Googles popular services, and it will ensure Windows Phone remains stillborn.

  14. John says:

    Where is the Skype app for BlackBerry ?

  15. BIGBENWP says:

    @Demba learn law, anti-turst can get a big company into big mess,so you need to stop and think, Google is wrong, they are not being fair, if facebook block intergaration with google android,apple ios, Microsoft wp in their contacts apps or not bringing an open api to devs for social apps they would be in trouble filled as anti-trust case. so you need to shut up and stop bitching Microsoft.

  16. BIGBENWP says:


  17. G3ecko says:


    Because no one used office in that situation, or would. But they are developing it for over platforms, iOS, android and so on, where it would get used.

    Marketshare has nothing to do with it, because it doesn't cost them anything to allow someone to access an API, they are simply blocking it.

    MS are trying to improve their software, and google are blocking them access to improve it!

    This is exactly what anti-trust should be about, not stupid internet browsers that you could quite easily freely download another and not have any issue with never using IE again.

    Umm… you can buy bare computers from quite a few places… And if you don't want to use windows, and don't want an OS on it anyway, you are clearly capable of building your own computer. Do you really think consumers want to buy a computer that doesn't work because it has no Operating System?

    Grow up.

  18. BIGBENWP says:

    @Lols windows phone is nearly 3 YEARS OLD AND its growing not a stillborn you make me laugh. so shut up. Google needs to be sued for being stupid, you will say the same thing to blackberry (stillborn) platform. wow.

  19. BIGBENWP says:

    @Lols marketshare got nothing to do with Youtube not being on windows phone, windows phone is 2.5 (2010) years old and Google still in 2013 haven't released youtube app for windows phone. not being open to 3rd parties, on api, being the next Apple. closed limited services, that's why I throwed my droid in the bin.

  20. BIGBENWP says:


  21. BIGBENWP says:


  22. Al says:

    Much in the same way that Microsoft decides to block everyone out of incorporating their DirectX API on other OS.

    The day that Microsoft decides to stop being an egocentric, selfish entity will probably be the day that other companies will reciprocate.

    Moral of the story for Microsoft is Don't ask others to share their own stuff when you're not willing to do the same.

  23. Tassels says:

    Here's the thing though… Google allows access to all of the information from Youtube, Google+, Blogger, etc to competing search engines.

    The details of the deal with the Youtube app for iOS are not publicly available, but Google was pretty tightly integrated with iOS at the time. It was the default search engine and they gave access to Youtube and Maps to Apple. Apple was probably paying them for that access, or it was allowed because Google was the default search engine. That being said, Apple no longer has access to that API. Nobody does.

    Right now, Youtube works great from any web browser, and is more feature-rich in the web browser than it was on the Apple-made iOS app (not the current Google-made iOS app).

    MS, you are in no position to complain about this. Google is fully within their rights, and if Windows Phone eventually gains the market share to make it worthwhile, I'm sure Google will be happy to develop an app for the platform. But for now, it's not worthwhile for Google to do so.

  24. lola says:

    LOL! is MS serious? all they do is trash Google at every turn, and now want to play with their toys… MS is a failure at playing fair and the company is now paying for it.

  25. Jos says:

    I dont believe this FUD.

  26. Leo says:

    @Lola   google =fail. sorry google.

  27. BIGP says:


  28. BIGBENWP says:

    @Tassels MS got the right to block Google search on IE too. its got nothing to do with marketshare mate.

  29. BIGBENWP says:


  30. Al says:

    @BIGP ; They are looking for the same thing, access to the Youtube API, so they can create their own Youtube app. Google will not do so, they already stated they have no plans for any Windows based apps.

    Point being is, Microsoft keeps not wanting to share with other platforms their own DirectX software, while doing absolutely nothing worthwhile to innovate, capitalize, or promote it in any way, shape, or form, but keeping a tight monopoly on it simply because it's theirs.

    Why is Google not entitled to do the same? Especially after never-ending continuous Social Network slandering?



    Microsoft is being incredibly selfish and entitled, if and when they decide to change their approach to marketing and property management in general then they might see others do the same, but for that to happen the world will need to see a little bit of good faith from Microsoft first.

  31. lola says:


    With all the BS that MS is trying to pull out of their A$$ to compete with Google, you would think it that Google would take a page from Microsoft playbook and not support their platform…is this illegal? No. Microsoft just knows it can't compete with the services they provide…so why talk smack about a company they "need"? Microsoft will always call "foul" when they don't get their way…but call it "fair" if it on them. You 2 fan-boys need to get informed.

  32. Says don't be evil says:

    does the opposite. lol.

  33. Interesting says:

    Seems like double standards, complaining about Antitrust rules whilst locking Mozilla out of Windows RT.

    Microsoft is taking inspiration from Apple; and is repeating the IE monopolising game again.

  34. Anthony says:

    So make something better than YouTube. You aren't entitled to an app from a competitor.

  35. Jose Faria says:

    Dear Dave Heiner, how come XBOX have a beautiful Youtube App, with Categories, See Later, and so on, and Windows Phone have any? Could you use the same API?

  36. Michael Hansen says:

    well you did allso block Wordperfect , netscape , and in 2011 on windows phone 7 you block 4000 developers, with your marketplace stunt

    wicth manny are bankrupt now,,

  37. Dan_IT says:

    Have you seen the app for android?… there might as well not be one with this lovely interface:…/details

  38. InfoDave says:

    I remember when Microsoft was the 800-pound gorilla in the room. Heck, I remember when IBM was the 800-pound gorilla in the room. When Microsoft was King, their behavior was despicable, reprehensible, and determined to be illegal by the Supreme Court. While I don't believe two wrongs make a right, I have no sympathy whatsoever.

    Pot, kettle, black.

  39. WP7 Owner says:

    I love Windows Phone but i'm old enough to remember Microsoft's past history.  All that comes to mind is Malcom X's comment about "chickens coming home to roost".   🙂

  40. demba be dumb says:

    Demba, if you read the article it says MS already has a high quality you tube app written and ready for consumer use. They simply need google to allow them access to the same meta data that iPhones and Androids access. Google is not allowing that access so the app is useless.

  41. art says:

    What would be the problem with windows starting their own video streaming site?

  42. William Dunne says:

    This seems very anti-competitor?

    thought I would share my technology blog… here

  43. Chris says:

    When Android gets a fully featured Office app, Microsoft sounds like a whiny hypocrite.

  44. Chris says:

    *Until Android ^^

  45. Bernd Lauert says:

    Oh my sides, Microsoft is complaining about this?

    How about DirectX, Win32, SMB and AD (ok MS was forced to give documentation about the last two by a judge).

    Microsoft is trying since years to boot the competition with undocumented closed APIs and Services and now they complain about this?

  46. Sandra says:

    I'm starting to hate Google more and more. I own a Windows Phone, and would love a YouTube app (developed by either Google or Microsoft). Google's tactic of not helping Microsoft by providing data or building the app themselves is aimed at keeping users away from Windows Phone…but this nasty tactic is not getting me to Android…I would consider an iPhone faster…get of your high horse Google and start living up to your unofficial slogan "Don't be evil"

  47. Dickon Hood says:

    Swap Google and Microsoft, and YouTube and Exchange, and you're a decade back.

    You don't much like it now the shoe's on the other foot, do you.

    Perhaps if you hadn't spent the last twenty years pissing off the *entire* industry when you were the dominant force, the new dominants might have been willing to work with you a little more.  Perhaps if you weren't sueing Google's partners over ridiculous FAT32 patents they might be more willing to work with you.

    You've made your bed.

  48. Raxox says:

    Yes – it certainly seems like Google has studied the history of how Microsoft has prevented others from getting a foothold where Microsoft was dominating. Hypocritical that such a statement is coming from Microsoft.

  49. SMB, LDAP, NTFS, xFat, Office…

  50. David Hoff says:

    But if we look back just a few weeks, isn't the pot calling the kettle black here?  Didn't both Mozilla express the same exact issue about being able to create versions of Chrome and Firefox for Windows RT?…/google-agrees-with-mozillas-windows-rt-browser-concerns

  51. Abhisshack says:

    Microsoft, you have just experienced the concept known as "Karma".

    If Google are in fact doing this, then I can fully understand why Microsoft would be justified to complain. However given Microsoft's past tactics in trying to undermine the competition, perhaps they should eat humble pie. Anti-competitive browser tactics through bundling, non-compliant standards (IE6), deliberately making it hard for SAMBA to integrate with AD, these are just two things that have personally turned me against Microsoft in the past. More recently, launching Twitter campaigns to try and spread Android FUD and on the other complaining that Google aren't playing fair? Take a look in the mirror Microsoft.

    Maybe, just maybe, Microsoft shouldn't be complaining so much when they block or use non-standard protocols on their devices, in particular WP ones:

    – Skydrive, the more or less standard way to get stuff in and out of Windows Phones, doesn't implement WebDAV in a open manner, making it difficult to use with Linux or BSD;

    – The hardware search button in Windows Phone is tied to bing, and users can't change it;

    – Windows Phone doesn't support standard protocols (standard MTP, USB file access) to access its filesystem, so it doesn't play well with Linux or BSD;

    – Windows RT and Windows Phone specify a locked bootloader, so that users can't install anything else on their devices;

    I could go on and on here, but these 4 examples should be enough… They really should fix their act before complaining that others aren't playing fair.

  52. sandman says:

    Ironic, isn't it? Karma is a ***.

  53. Runar says:

    Can you use chrome on xbox? No, you have to use Internet explorer.

    Can you change from Bing to Google search? No, Bing or Ask.

    Don't complain.

  54. Jackie McGhee says:

    Chickens coming home to roost, I'd say. Microsoft are an irrelevance in the mobile sphere, so why should anyone care?

  55. ### says:

    Firefox for windows RT coming soon.. NOT.:-)

  56. Simon says:


    What goes around comes around, Microsoft.

  57. martin says:

    Lol, the company whose business modell is acting unfair ("Embrace, Extend, Extinguish" and FUD) is whining about harmless market strategies of its competitors.

  58. Chris says:

    I had to check the calendar to make sure it wasn't April 1st after reading this.

  59. cem altintas says:

    Really clever to put this in a blog Dave! All tech and news sites reporting that MS is being bullied and cant stand up for itself. It sure wont affect wp8 sales…. Yes it will

  60. Reinard says:

    Ever heared about a software called browser?

  61. Denssle says:

    Cry baby cry

  62. andreas says:

    Well done Microsoft – who's laughing now?

    Keeping formats over the years non public and whining when others do the same. Seriously I hope that you'll be blocked from all services like you did it in the same way in the past.

  63. T-One says:

    still waiting for the full skype documentation to build working skype gateways for asteriks….

    oh wait…

  64. After stifling competition for decades the inventor or 'Embrace, Extend, Extinguish' is crying like a little girl!  If for no other reason one has to love Google for bringing Microsoft to it's knees.  

  65. Sgt says:

    Ok Microsoft, where is the Skype app for Playbook and BalckBerry 10? Thousands of users are begging you for over a year, but you seem to hear selectively. You want your WinRT to join the league of Android and iOS – you listen. You don't want RIM to challenge you over the 3rd vendor spot – you ignore.

    Hypocrisy is your name!

    – Ex-Microsoftee

  66. Darren says:

    *cough* Skype *cough*

    Shame on you

  67. LEWIS says:

    Last time I checked, MS is making more money on each Android phone sold than they are Windows phones.  So why would Google want to play nice with the company that's taking money out of their own pockets?

    All Google isn't doing is providing Windows 8 phones with an app, not blocking Windows 8 phones from seeing YouTube videos completely.  Just open the browser and go to  Doesn't seem that difficult.

    Given that the Windows 8 worldwide market share is less than Samsung's Bada (which isn't even available in America as far as I know), why should they take the time to do that?  It's not currently in their best interest.

  68. Anonymous Coward says:

    Heiner doesn't get to play the saint card as long as the company is proven guilty of the exact same conduct they accuse their competitors of.

    tl;dr = Hey Heiner! Yes you! Where's skype for android? or blackberry? i can continue the list but i don't think i have to, you all know the deal very well.

  69. MSMonopoly says:

    IE has been THE most problematic Non-confirming browser from the dawn of Internet.  IE does not know what it means to be HTML5 conforming and its own ActiveX/security has been the most ridiculous tale in the industry.  Yet, you Monopolize the browser market by bundling that browser to Windows OS, how does that give you any rights to complain about anti-trust?  Do you have No Shame?

  70. haha says:

    Every time Microsoft cries an angel gets its wings.

  71. b says:

    I'm sure it's on their radar….

  72. This sites only works with internet explorer. says:

    MS ,Enjoy eating your own dogfood.

    And I wish google/apple will sue you for patents the way you did to HTC and Amdocs.

  73. Donald says:

    I find Microsoft's hypocrisy in this case disgusting.  Microsoft, who doggedly denied WordPerfect access to similar programmatic functionality in Windows, is upset when the same tactic is used against it?  Microsoft, who crushed Netscape by pretending the browser was inextricably wedded to the OS– a patently false lie, as any programmer knows– whines when someone else won't let them in?  Cry me a river, Mr. Pot.

    You still refuse in court to compensate WordPerfect for the abuses done to them.  No one cares about you anymore, and now that you can't use the leverage of a ubiquitous OS to force mediocreware down everyone's throats, we are glad to be rid of you.

  74. ...1 says:

    Mr Pot meet Mr Kettle…

  75. just a casual observer says:


  76. Meme says:

    I'm sorry Dave, you don't like it then create your own MS controlled video site to compete. The internet is not exclusive to YouTube.

    Oh, and I'll add, yea, MS has been wholly forthcoming in making sure they don't have any anti-trust issues. A post like this coming from a ranking MS "C" should be fired.

  77. Steve says:

    I am confused – you say that Google have no rights to deny you access to the data and its anti-competitive. Yet Microsoft in the law suit with Novell over WordPerfect is taking the stand point that it is under NO legal obligation to provide access to its API to anyone.

    So which one is it ?

  78. no says:

    I think it's an absolute joke that you, Microsoft are lecturing Google on anti-trust when your company has been charged multiple times for anti-trust practices.

    Face it, you've had over a decade to beat them, and you haven't. People can still go to, but they don't, because it sucks.

    I occasionally try bing, but it's never anywhere near as useful as google. I even give you guys a break, that the first few results might not be the best. But in the end, your search engine never actually works for me. I'm not an idiot, I'm a Systems Administrator. How well do you think it works for less experienced people?

  79. jansch says:

    After decades of abuse from Microsoft I don't think that the it industry will be shedding many tears over the misfortune of a faltering monopolist!

    (written on a well working Android tablet where I haven' t been forced to pay for a Windows license I didn't want and didn't need)

  80. akr1 says:

    I still don't understand why the hell does MS care about Google or Apple. MS like Google or Apple has some of the best engineers in the world. So why is MS so bogged down by all this. MS needs to understand, just building a Smart phone or a Search engine wont help them. Specially when they are 4 years late in both cases. MS you need to innovate and you need to really offer a compelling product. So adding a few bells n whistles to your offering wont cut it for you. Why complain about YouTube. Create a new video service and don't copy YouTube, just make it do what YouTube doesn't do. Innovating something new and successful is hard but copying and succeeding is harder. Google didn't create YouTube. But they made it better. MS purchased Skype and what are you doing with that? Its languishing somewhere. MS should have made Skype the defacto calling and messaging option for all their OS offerings. Automatically switch to Skype call when on WiFi if both parties are Skype users. Just last night I was with XBOX music support rep regarding an issue with creating a playlist and syncing with my phone. Such a simple thing which I could not figure out because MS has 5 different apps for managing and syncing music. The Windows Media Player desktop app, Zune desktop app, XBOX Music Touch app, Windows Phone Touch app and Windows Phone Desktop app. After three hours the rep and I were able to figure out how to sync a playlist from a Windows 8 device to Windows Phone 8.  Software needed are Windows Phone Desktop app and Windows Media Player. You add the playlist in Media Player tell it to Sync it with the phone. Tell the Phone app to sync the playlist with the phone. What a nightmare.. And MS wonders why people are not buying the new phones and OS.. MS needs to learn to make things simple and beautiful. Instead they are wasting time on these legal nonsense. Please try your own products before offering them for sale. The best joke was an MS store employee giving me a lame excuse on why he owned an Android phone. Three years and Windows phone still lags in terms of features offered by competition. MS has everything to make world class products but what they truly lack is a visionary leader who can bring out the best that MS can offer.

  81. souna says:

    maybe microsoft should take from google its messanger app hotmail and xbox and everything.

  82. VP says:

    Microsoft is the worst monopolist ever. They have no right to complain.

  83. Lest I forget.... says:

    On a side note and with direct respect to my post which immediately precedes this: Bing is another Cow Flop.

    You people just don't get it, do?

  84. "Why does Microsoft not develop Microsoft Office for Linux ????" says:

    Demba: "Why does Microsoft not develop Microsoft Office for Linux ????"

    Simple. Greed and Open Source do not play well together.

  85. David F. Skoll says:

    Google is not under any obligation to open up private APIs to anyone else.  On the other hand, Microsoft is certainly free to buy an Android phone and reverse-engineer the YouTube app.  Google's unlikely to make a change that will break their own apps, so stop whining, Microsoft, and get your engineers on it.

  86. Easy enough to explain.... says:

    Sour Grapes.


  87. james says:

    my god there are tons of idiots on this site defending google with this karma garbage. you don't even know what the hell is going on. just babbling on about how you hate microsoft. sorry linux nerds you guys have absolutely no say whatsoever.

  88. Joe says:

    Mostly agree with this post.

    On the other hand , these are the same kinds of practices Microsoft engaged in for years.

    But on the flip side , this is a totally different beast we are dealing with now , so isn`t comparable to the tie-in Microsoft had in the past.

  89. marytee says:

    Well, sir, now you know how I felt when, using my Linux work station, I would go to a web site that used Silverlight and COULD NOT EVEN VIEW THE SITE. Nada, Nothing, Zilch–a white page. The Moonlight replacement did not even work.

    I am hard-pressed to feel the least bit sorry for you and your company, now that you're on the receiving end of that which you dished out for years.

  90. VoodooKing says:

    Why not just release the app and to hell with Google? We already have Metrotube and Supertube doing the same thing. :/

  91. Derik says:

    Everyone is missing the point of the investigation and the outcome. Read the bit by former FTC Chairman here:…/SB10001424127887323874204578220050460529918.html

    The key piece of information here is not that Google displays their information first, which they have a right to do. It was whether Google had a monopoly on HOW people searched. At any point in time, if you felt Google was giving you unbiased search results, you could always use Yahoo and/or Bing; fact is, nobody does because Google gives you, the consumer, the best results the fastest. Period. If MS doesn't like the fact that Google doesn't build a YouTube app for Windows Mobile, they should build their own YouTube; nothing is stopping them. Just because I make shoes doesn't mean I have to make them in all sizes; sure, I'll sell more, but I'm the shoe maker and I can make whatever size I want. Same here, Google owns YouTube and can/should choose who they build the app for. MS doesn't build an Office Suite for all Operating Systems; why? Because it isn't to their advantage so they build it for the two largest OS segments, Windows and Apple. Google build a YouTube app for the two most popular mobile clients, Android and iOS. They have stated that if/when Windows mobile becomes more popular, they will build the app. If less than 2% of the population wears a size 13 shoe, guess what kind of shoes I'm not going to make?

  92. Trisped says:

    I found this blog to be miss leading and unsupported.  So Microsoft has complaints against Google, who cares?  Do you have any specific complaints or just veiled warnings about impending doom?

    The only example provided in your blog is the YouTube app for windows phone.  This example, while pertinent, is lacking key details, like the reason provided with the denial.  For all we know your app may be the problem.  Digging into the details which were provided, you are complaining about a lack of "…search for video categories, find favorites, see ratings, and so forth…" in the existing YouTube app.  Strangely all of these seem to be search related, are you saying Bing can not be used to replace the search features provided by Google?

    In reality Microsoft is to blame for the lack of YouTube access.  As you stated, the lack of an advanced YouTube app denies users "…comparable experience in accessing content that is generally available on the Web…".  The solution is to enable a full web experience on Windows Phone.  Then, not only will users have full access to YouTube and all its features, they will also have access to every other great web product which Microsoft has denied its phone users from using.  I know many people who would jump ship for a fully functional web browser on their smart phones.

  93. NeoM says:


    What's wrong microcrap, dont like the taste of your own medicine?

    This is exactly what you did to BeOS and trying to do to Linux.

    It wont work this time, your time passed, you are more and more irrelevant by the day.

    Lead by example, you want Google to release their apps on your dead platform?, then release Office and Silverlight on Linux!

    Yeah, its not going to happen.

    Your company has done enough damage to the advancement in the technology field with your monopolistic ways.

    Its time to go.

  94. Haha says:

    Yet, you still sue every Android phone manufacturer and get money from each sold phone. Great job.

    Yeah, yeah. Google is sooo evil.

  95. gg says:

    Very interesting article. Unfortunately I lack of the button to share it on my google+ account 🙁

  96. midagedgamerguy says:

    jansch "where I haven' t been forced to pay for a Windows license I didn't want and didn't need)"

    You're almost right, you didn't have to pay for a Windows license but you did end up paying them a royalty for that Android phone.  

  97. AAMcAdams says:

    Let me get this straight, you're complaining about Google while denying my Firefox from accessing MSN?  Glad to see hypocrisy doesn't remain the purview of the right-wingers alone.  BTW you haven't fixed win7 yet, here comes win8!  LOL

    Happy New Year!

  98. Anonymous says:

    Pingback from Mobile trends and predictions for 2013 « Tomi Engdahl’s ePanorama blog

  99. Anonymous says:

    Pingback from Google to Microsoft: kill your YouTube app ‘immediately’ | BaciNews

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