ITIL v3 Foundation Certification

Back in June I attended an internal class to review Microsoft Operations Framework v4 (formerly known as Project Hanna) and attended a beta exam thereafter, which I fortunately passed.  Now this week, I am going to update my ITIL Foundation Certification from v2 to v3. 

I have a very strong opinion with respect to anyone in IT and the benefits of learning and adopting a process frameworks in an effort to improve the delivery and support of IT Services to the business.  Not simply focusing on technology makes anyone in IT a well rounded person as long as they take it seriously and work towards improving the way IT functions.  It makes us better IT stewards. 

You can learn more about MOF here -

You can learn more about ITIL here - and here - 

I'll get off the soapbox now....:)

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