Outlook, Discovery Mailboxes and Private Items

So, one of the great features of Exchange 2010 is the Discovery feature, also known as the Multi-Mailbox Search.  If you’re not familiar with it, this feature provides the ability to search Exchange mailboxes for messages which meet certain criteria.  This can be again one, several, or ALL mailboxes in the org.  A nice web-based…


Lync and Intermittent AOL PIC Issues

Background On of the features of the Communications Server product going all the way back to Live Communications Server 2005, is Public IM Connectivity (PIC).  This feature allows you to setup connectivity between Communication Server and three of the largest public IM providers (Windows Live/MSN, AOL, and Yahoo). The Issue You implement Lync, including the…


Office365 – Exchange 2003 Free/Busy Coexistence Issues

So, recently we worked an issue for a customer that we struggled with for a long time: Exchange 2003 users couldn’t see Free/Busy information for users who had been moved to Office365.  This should work and is fully supported as part of Office365 migration and coexistence. Background Exchange 2003 relies upon Free/Busy in Public Folders.  So,…


Keeping Up with Office Updates

A lot of folks do not understand that there are several different types of releases we provide for the Office suite of products.  These are: Main Product Release (also known as the RTM version of a product) Service Packs Security, Interim Updates or Hotfixes Public Updates Cumulative Updates Main Product Releases and Service Packs get…


Enterprise Message Size Limits

  Overview In the ongoing administrator versus user fights, message size limits always seems to come up. Why? Users feel they need to attach that PowerPoint slide deck with movies and sound that is well over 100MB and send it to everyone in the organization. Technically, yes, Exchange and Outlook can send this. Realistically, this…

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How to Block OWA for External Users

My customer decided that they needed to block OWA externally but leave it open internally. Why? OWA does pose a security risk having e-mail open to the internet. Yes, passwords, firewalls, etc all provide levels of protection, but it is still an opening for someone to get in through. They use OWA internally for those…

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Ever try to Export-CSV but information is missing in the CSV replaced SysInfo

This came from doing this command but one of the fields was not exporting…   [PS] C:\scripts>Get-MailboxDatabaseCopyStatus e2k10DB01 | Select @{ n = “OutstandingDumpsterRequests”;e={$_.OutstandingDumpsterRequests}} |export-csv test.txt   Use this for any Fail Exports to CSV or similar to this….“Microsoft.Exchange.Management.SystemConfigurationTasks.DumpsterRequestEntry[]”   You need to 1) use a Select Statement and 2) modify the Values not exporting. Example.  …

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How to Manage Exchange 2010 Message Queues

Queues ·         Get-Queue ·         Resume-Queue ·         Retry-Queue ·         Suspend-Queue Messages ·         Get-Message ·         Remove-Message ·         Resume-Message ·         Suspend-Message ·         Export-Messages   GUI is BAD! Cmd line good! So the First thing we get a SCOM alert mentioning a Queue is over its threshold on ServerX. 1.       In Exchange Shell do Get-Queue –Server <servername> and see…

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How to track Message in Exchange 2003/2007/2010

Message tracking versions ·         Exchange 2003 o   Structure is different, still csv but fields are not compatible to Exchange 2007 or Exchange 2010 o   Message tracking will stop at last Exchange 2003 Server. ·         Exchange 2007 o   Message tracking from 2003/2010 will stop. Exchange 2007 tracking will only track on 2007 servers. The tracking fields…

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Oh no, not another blog…

Why do we need another blog? Because our team has some pretty unique experiences we would like to share with the world, so hopefully you can use our knowledge to make your lives better, at least as it realtes to messaging! This blog will contain the collected knowledge of the Messaging Dedicated Support Engineers (DSE)…

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