Are too many security guidelines hurting businesses?

When speaking at the Gartner Security and Risk Management Summit in London recently, former government and GCHQ IT engineer Mike St John-Green suggested that too much stringent regulation and numerous guidelines are causing issues for businesses: “We don’t know what is good enough in cyber security, but the current world of standards is complex and the world could do…

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Microsoft Dynamics CRM a Leader in 2011 Magic Quadrant for CRM Customer Service Contact Centers

Microsoft Dynamics CRM is positioned in the Leaders’ quadrant of Gartner Inc’s 2011 Magic Quadrant for CRM Customer Server Contact Centers, a research report that looks at CRM software for customer service representatives in the contact centre. “Delivering a positive experience is essential for any company to retain customers and grow its business,” said Brad…


How will we make decisions in the future? Guest blog by Bruno Aziza

How will we make decisions in the future? Bruno Aziza, Worldwide Lead Strategist for Microsoft’s Business Intelligence group culled the wisdom of the crowd to help him peer into the future. A little less than a month ago, I asked people via multiple networks and forums what they thought business intelligence would look like in…

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