Using Windows 7 Step Recorder as a training tool

Training staff

Showing new employees how to perform daily tasks can take time – and time is the most precious business commodity. Now, you can make your job - and their learning process - easier with Steps Recorder.

Dr. Ernest Tako, program director of general education for Global Health Nurse Training Services(US), found a way to save time using Steps Recorder: "Creating a training document the old way meant each screen shot had to be captured and annotated separately taking up to an hour. With Steps Recorder it takes 5 or 6 minutes - that’s 10 times faster."

And Annie’s Nannies Household Staffing is planning to leverage the tool to communicate and streamline internal training: “Steps Recorder… is obviously a great resource for explaining problems to our IT person, but it also would be a great way to train new employees on how to use our unique database program (and all its quirks)!”

Steps Recorder, which comes with Windows 7, enables you to capture screen shots, quickly annotate them, and create reusable documents to simplify and fast-track training. So new employees can master daily tasks and help you grow your business faster.

Simplifying documentation processes

You can also quickly create visual aids that help your customers and prospects understand how you work - and how you can help them.

Jonathan Griffin, the UK’s National Maritime Museum’s museum director, used Steps Recorder to document his company processes: “The [Steps Recorder] helps us to show people how things work, train them . . . you can get straight down to work so much faster.”

And Poyan Nahrvar, project coordinator of the The Atlas Corporation found better ways to share information using the feature: “Steps Recorder whittled a tutorial project, normally done with print screens, from a half hour to less than five minutes. Showing employees and subcontractors how to use an FTP site is now really simple.”

Cut down IT support costs

Trying to explain technical problems can be complex. That’s because it’s often difficult to accurately describe an issue, especially one you’ve never encountered before. If you can actually show your IT support teams what’s happening, nothing gets lost in translation - so they can resolve technical troubles more quickly.

As Greg Zambo from Sublime Industries says, “I don’t want to waste anyone’s time . . . and mumble my way through [an issue]. That’s like calling me mechanic and trying to explain what my truck is doing by duplicating the sound [of the engine].”

According to Raul Jurado, director of technical support for CORRECOL, “We spend most of our time just trying to identify the IT problems. With Steps Recorder we have cut that in half, realising a 33 per cent increase in productivity.”

Learn how to use Windows Steps Recorder

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