This post continues on the series on FIM reporting installation troubleshooting.
This post deals with the issue of continuous prompts for a SCSM patch while installing FIM Reporting on the FIM Service server. Prior to this step one should have System Center Service Manager and System Center Data warehouse installed. The DW also needs to be associated with the Service Manager. Refer to TechNet Article for detailed installation steps: Install FIM Reporting. During the installation of FIM reporting at the step to specify the SCSM Management Server shows repeated prompts to install SCSM KB.
This happens even though the patch is already installed. The preferred approach is to have FIM updated to the latest patch. But, at times even that doesn’t take this prompt away. Then the only option is to use command line install (Refer to Command Line Install TechNet Article FIM Command Line Install).
Run the following command from an administrative command prompt on the FIM Service Server (with altered values as per your environment).
msiexec.exe /i "C:\FIM\Service and Portal\Service and Portal.msi" /quiet ACCEPT_EULA=1 ADDLOCAL=CommonServices,WebPortals,FIMReporting SQMOPTINSETTING=0 SQLSERVER_SERVER=FIMDBSQL SQLSERVER_DATABASE=FIMService EXISTINGDATABASE=1 MAIL_SERVER=exchange.yourdomain.com MAIL_SERVER_USE_SSL=1 MAIL_SERVER_IS_EXCHANGE=1 POLL_EXCHANGE_ENABLED=1 CERTIFICATE_NAME=ForefrontIdentityManager SERVICE_ACCOUNT_NAME=FIMServiceAccount SERVICE_ACCOUNT_PASSWORD=******* SERVICE_ACCOUNT_DOMAIN=yourdomain SERVICE_ACCOUNT_EMAILemail@example.com SERVICE_MANAGER_SERVER=SMMGMTSRV SYNCHRONIZATION_SERVER=FIMSYNCSRV SYNCHRONIZATION_SERVER_ACCOUNT=Domain\fimma SERVICEADDRESS=FIMService.yourdomain.com REGISTRATION_PORTAL_URL=https://passwordregistration.yourdomain.com FIREWALL_CONF=1 SHAREPOINTUSERS_CONF=1 REQUIRE_REGISTRATION_INFO=1 REGISTRATION_ACCOUNT_NAME=fimSSPR REGISTRATION_ACCOUNT_DOMAIN=YOURDOMAIN REQUIRE_RESET_INFO=1 RESET_ACCOUNT_NAME=fimSSPR RESET_ACCOUNT_DOMAIN=YOURDOMAIN /L*v "C:\FIM\Service and Portal\fimservicelog.txt"
The command line helps bypass the patch check on the FIM Install package. It goes and completes the setup. Open the install log file and review to confirm successful installation.
Stay tuned for more on FIM installation troubleshooting.