New solution: System Center Mobile Device Manager 2008 SP1 device certificate renewal request fails after 12 months

After being enrolled for a year, a System Center Mobile Device Manager (SCMDM) managed device may fail to renew its client certificate.  As a result it will fail to connect to the SCMDM VPN successfully. Additionally, the issuing Certificate Authority Application Event Log contains a warning similar to the following: Event Type: Warning Event Source:…

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New KB: A manually requested System Center Mobile Device Manager 2008 GCM certificate cannot be saved to the computer store

In some situations, an administrator of System Center Mobile Device Manager 2008 (SCMDM) must manually request a Gateway Configuration Management (GCM) certificate from the Certificate Authority’s (CA) web enrollment page.  If the server hosting the web enrollment page has been updated with the hotfix described in Knowledge Base article KB922706, the option to "Store certificate…

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Need personalized help implementing a Microsoft product or solution? Our new ProAdvisory service may be for you

I know this isn’t necessarily specific to Mobile Device Manager but I wanted to let you know of a new support offering that we’re rolling out. I am sure many of you have contacted Microsoft for support in the past and are aware of our various support offerings. We have Consumer support, Professional support and…

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