Where did all the posts go?

Many of us are beginning to pack things up and head out for the holidays so I just wanted to give everyone a heads up that I’m doing the same.  I’m going to be out until January 5th so if the posts start to dry up then that’s probably why, although you might see a…

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SCMDM: Mobile Device Manager setup error: "Failed to determine status of MDM databases on SQL instance"

Here’s one more MDM Service Pack 1 issue for you, this one involving a setup error you might run into when upgrading: ======== Issue: Upgrading to System Center Mobile Device Manager 2008 SP1 fails with the following message: Failed to determine status of MDM databases on SQL instance ‘<instance_name>’. Setup will now roll back all…

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SCMDM: Enrollment fails if a port other than 443 is used for the Enrollment Service

Here’s another SP1 issue that we came across.  If your server and client logs indicate that Enrollment failed because it could not resolve the Enrollment server URL and you changed the port then this may be your issue: ======== Issue: The server and client logs indicate that enrollment failed because it could not resolve the…

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SCMDM: Set-EnrollmentPermissions returns "Error encountered when delegating container…"

Here’s another MDM SP1 issue for you.  This one involves the Set-EnrollmentPermissions command and an error you can receive if SCMDMEnrollmentServers has full permissions on the specified OU: ======== Issue: When running the Set-EnrollmentPermissions command you may receive the following error: Set-EnrollmentPermissions : Error encountered when delegating container “OU=SCMDM Managed Devices (Instance1),DC=yonaloc,DC=nttest,DC=microsoft,DC=com” permission to Enrollment…

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SCMDM: Enrolling a device generates "Unable to enroll this device in the company domain" error

Here’s a heads up on an error you might run into when enrolling devices.  This one comes from Will Swanda, a Senior Support Engineer up in our Washington state office: ======== Issue: When enrolling a device that is tethered to a host computer using ActiveSync, before the password prompt can display the following error may…

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The same software package may be installed every time a device connects to a System Center Mobile Device Manager 2008 server

Here’s an interesting MDM issue I ran across the other day.  If you’re seeing the same package being installed again and again and again on your device then this may be what you’re running up against: ======== Issue: A software package may be installed every time a device connects to a System Center Mobile Device…

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New Knowledge Base article for 11-30 through 12-6

For the week of 11-30 through 12-6 we had one new MDM Knowledge Base article.  The link and title is below: ======== http://support.microsoft.com/?kbid=960920 Constraint violation 0x8007202F running AdConfig /enableGPSecurity System Center Mobile Device Manager 2008 ======== Enjoy! J.C. Hornbeck | Manageability Knowledge Engineer

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New and updated Knowledge Base articles for 11-16 through 11-22

For the week of 11-16 through 11-22 we had one updated KB article for System Center Mobile Device Manager.  The link and title is below: ======== Sys Ctr Mobile Dvc Mgr 2008 EN 951840 – Attempts to validate Windows Mobile device certificates and to authenticate System Center Mobile Device Manager 2008 fail Published – Updated…

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