Microsoft Enterprise Product Roadmap Webcast

Please join us for a high level discussion into Microsoft software investments designed to cover most of the major product lines.  This will be a 35,000 foot view into the following areas: Windows Family Virtualization Office System Unified Communications IT Management Security This particular webcast is scheduled for Friday, January 20 at 1:00pm Pacific Time…

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NOW LIVE: The Microsoft TechNet Gallery

As many of you probably already know, for a long time the Script Repository (a special-purpose gallery) has been an engine of great content and community engagement on TechNet.  Well starting last week it was upgraded significantly and launched as the new TechNet Gallery, supporting not only just scripts but many other technical resources for…

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Meet a couple of our System Center engineers

I just wanted to let you know about a couple of our System Center support engineers that were recently profiled on Microsoft’s Customer Service & Support (CSS) People First blog.  There’s a chance that you might have talked with one of these guys if you’ve worked with any of our System Center products and needed…

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The System Center Blog Aggregator app is now available on Android

A few weeks back I announced the System Center Blog Aggregator app for Windows Phone 7 and today I wanted to let you know that it was now available for all you Android users out there as well.  I won’t go into all the details as you can read that at the link above, but…

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Quick Fix: You are unable to install the System Center Mobile Device Manager 2008 Admin Tools if Windows Powershell was upgraded

Attempting to install the System Center Mobile Device Manager 2008 (SCMDM) Administrator Console or the Software Distribution console on a server or workstation fails with the following error: Setup detected a missing prerequisite. Windows PowerShell 1.0 or higher is required to install the Mobile Device Manager Management Console and the Mobile Device Manager Software Distribution…

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FYI: Integration of TechNet Blog User Account with TechNet Forums Profile

For those of you who sign-in to comment on the TechNet Blogs, there is a change coming on January 27th 1:00 pm (PST) regarding user accounts and profiles. Please click here to read about this change. If you have questions please leave a comment on the linked blog post so that the TechNet Blogs platform…

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New solution: System Center Mobile Device Manager 2008 SP1 device certificate renewal request fails after 12 months

After being enrolled for a year, a System Center Mobile Device Manager (SCMDM) managed device may fail to renew its client certificate.  As a result it will fail to connect to the SCMDM VPN successfully. Additionally, the issuing Certificate Authority Application Event Log contains a warning similar to the following: Event Type: Warning Event Source:…

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New KB: A manually requested System Center Mobile Device Manager 2008 GCM certificate cannot be saved to the computer store

In some situations, an administrator of System Center Mobile Device Manager 2008 (SCMDM) must manually request a Gateway Configuration Management (GCM) certificate from the Certificate Authority’s (CA) web enrollment page.  If the server hosting the web enrollment page has been updated with the hotfix described in Knowledge Base article KB922706, the option to "Store certificate…

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Need personalized help implementing a Microsoft product or solution? Our new ProAdvisory service may be for you

I know this isn’t necessarily specific to Mobile Device Manager but I wanted to let you know of a new support offering that we’re rolling out. I am sure many of you have contacted Microsoft for support in the past and are aware of our various support offerings. We have Consumer support, Professional support and…

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