A recent Microsoft whitepaper highlights the critical role that consulting services and in particular MCS, can play in improving the effectiveness and efficiency of the desktop environment. Check it out here… "Survey: Consulting Services Will Play Key Role in Desktop Upgrades" available on www.microsoft.com/servicesodt.
It’s certainly worth a read. Below is the executive summary:
Many organizations are approaching a critical desktop migration point. With support for Windows XP scheduled to end in 2014 and with many aging PCs needing to be replaced, IT departments are facing a rapid upgrade cycle to Windows 7 and Microsoft Office 2010 and in many cases venturing into virtualization and other optimization strategies.
These organizations want to get it right by selecting solutions that provide the highest potential business value with the lowest-possible operating cost per desktop. Some need to supplement internal resources and skills sets with external help resources to get this job done right.
This white paper examines those issues and the results of an exclusive survey conducted among members of Computerworld’s Inner Circle Research Panel and members of the Computerworld readership at large, representing IT professionals and executives across various industries worldwide, with 22 percent at companies with annual revenue of $1 billion or more.
The survey illuminates the role of consulting services in helping improve the effectiveness and efficiency of the desktop environment to meet those goals—and why the top choice is the Microsoft Services consulting services group. Since the launch of Windows 7, Microsoft Services has performed more than 1,000 engagements to move customers onto the current level of desktop software.
More than two-thirds of the survey respondents who are using or considering consulting services vendors about desktop optimization products cite deep product knowledge and a working relationship with product developers as key factors in their selection.
Microsoft Services is traditionally one of the first entities to work with customers in applying and optimizing Microsoft’s new products and brings a holistic approach that factors in:
- Account application compatibility
- Security and performance requirements
- Virtualization strategy
Laurent Bouchery – Senior Infrastructure Consultant – Microsoft Ireland Services