Lessons learned on CritSit or The importance of updating drivers

As a premier field engineer I have a responsibility to do several on call shifts a year. The week just gone was one such on call shift learned the importance of updating drivers  during it. Allow me to elaborate. I got a call around 2AM Wednesday about a customer that needed help recovering the business…

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User initiated crash dump in Vista Laptop

I have a vista SP1 based Toshiba M400. As we tend to regularly dogfood software builds internally I also assist with self hosting any software builds I am interested in. These builds are not perfect and sometimes they cause laptops to hang, deplete resources etc… I’ve not done much to generate crash dumps and have…

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