Conversational Retail Bots, E-Commerce Fraud Protection & More – Powered By Microsoft AI

A peek at selective new customers benefiting from Microsoft AI and Machine Learning. Cami Boosts Customer Engagement at Dixons Carphone Based in the United Kingdom, Dixons Carphone is a major electronics retailer employing over 42,000 people in 11 countries, and providing consumers with products and services that help them lead seamlessly connected lives at home,… Read more

How Indiana Farm Bureau Insurance Uses AI to Predict Customer Churn

This post is authored by Zoran Dzunic, Data Scientist, Chris Hoder, Program Manager, and Tao Wu, Principal Data Scientist Manager, at Microsoft. Indiana Farm Bureau Insurance (IFBI) has served Hoosiers for more than 80 years. Organized in 1934 by Indiana Farm Bureau, Inc., the company has grown to include insurance products for auto, home, life, business… Read more

Bringing AI to BI – Text Analytics in Azure Machine Learning

This post is authored by Sudarshan Raghunathan, Principal Software Engineering Manager, Darren Edge, UX Architect, and Jonathan Larson, Principal Data Architect, at Microsoft. Azure Machine Learning Studio provides a Swiss-army knife of tools to operate on text datasets in a robust and efficient manner. For instance, there is a suite of built-in modules for lower-level… Read more