Marketing Insights for Sellers

In Dynamics 365 for Marketing marketeers can setup customer journeys with marketing emails, marketing pages and more to target contacts. All the insights derived from this effort is readily available on the Insights form, included with virtually all entities in Dynamics 365 for Marketing, including the Contact entity. You get interaction timelines, interaction breakdowns and…

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View usage activity metrics with a new preview feature, Organization Insights

With the latest release of Microsoft Dynamics CRM, we have delivered a new preview feature, Organization Insights, which provides the system administrator(s) of a CRM Online organization with the ability to view usage activity metrics to gain a better understanding of how well the CRM instance is being used. The Organization Insights dashboard shows information…

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